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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2943 reviews)

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4.89

Based on 2,943 reviews, last reviewed 9th Dec 2025

26% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Remote application for Regular Saver I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves con... Read more Reviewed on: 9th December 2025

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2943)

Remote application for Regular Saver

I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves considerable praise. Natalie took over when it came to depositing my cheque with the opening balance (that had to be sent via Royal Mail. Once this had been presented, my sincere thanks are due to Loraine (one R) for advising me of my new account number whilst the Welcome Pack was on its way, and when I needed some help, for talking me through the online registration process. Reviewed on: 9th December 2025

Transferring my current maturing fixed ISA

My query related to transferring my current - maturing fixed ISA into the new E-ISA issue 92. I telephoned and spoke to Katie McKnight who was able to guide me through what was needed in a calm, clear and reassuring manner. Reviewed on: 9th December 2025

1st class service , very helpfpatwith m...

1st class service , very helpful and patience with my questions Reviewed on: 8th December 2025

Pleasant , efficient, knowledgable staff.

Pleasant , efficient, knowledgable staff. Prompt action & answers to queries Reviewed on: 4th December 2025

A social community experience.

It is lovely to deal face to face with real people - a social community experience where it seems there is friendship and loyalty. The interest rates are pretty good also. For all of this and more is why SBS has my savings and my bank does not. Thank you SBS. Reviewed on: 3rd December 2025

Very efficient and welcoming

Opening a new account. Very efficient, well explained options. Friendly and helpful staff. Reviewed on: 28th November 2025

Very friendly staff indeed

Cannot think of any improvement needed. Reviewed on: 28th November 2025

Informative, insightful, knowledgeable

Great experience and looking forward to the fraud event. Reviewed on: 28th November 2025

In branch service review

Efficient staff in the branch who made it a good experience. Reviewed on: 28th November 2025

Easy, quick, efficient

Really easy account opening process. Reviewed on: 28th November 2025

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