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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3076 reviews)

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4.89

Based on 3,075 reviews, last reviewed 5th Feb 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good experiences with Sbs I had a good experience with Sbs. The setup was easy and they had some good to hear security checks when I set up my ISA. Ending correspondence was pr... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3076)

great service from the team as always, thanks Gerard

great service from the team as always, thanks Gerard Reviewed on: 6th February 2026

Good experiences with Sbs

I had a good experience with Sbs. The setup was easy and they had some good to hear security checks when I set up my ISA. Ending correspondence was prompt and when I missed it they followed up with an informative courtesy call and email. I spoke to a Katie McKnight who was very helpful at giving the facts and offered an informative overview of proper numbers and services, very helpful for me Reviewed on: 5th February 2026

Went into Inverness branch to open another account.

Went into Inverness branch to open another account. So helpful an knowledgeable Reviewed on: 5th February 2026

I had an excellent experience with Amy and her team...

I had an excellent experience with Amy and her team at the Scottish Building Society. Opening my account was completely hassle-free, and the whole process was handled with professionalism and genuine care. What really stood out was being invited to informative events that helped me clearly understand the products they offer. It’s refreshing to receive such personal, proactive service — I would highly recommend Amy and her team. Reviewed on: 5th February 2026

Service with a smile!

The team in Troon always provide a wonderful and easy experience in branch. Reviewed on: 5th February 2026

Great Service in Troon as always by Amy and her ladies.

Great Service in Troon as always by Amy and her ladies. Can’t do enough to help myself and my husband with our savings. Even help us with our technology issues Reviewed on: 5th February 2026

Natalie handled my enquiries in a very friendly, pro...

Natalie handled my enquiries in a very friendly, professional manner and totally put my mind at ease. She went way above and beyond my expectations and I have to say with total honesty that she is a great credit to your society. Kudos Natalie! Reviewed on: 5th February 2026

Great helpful service.

Great helpful service. Quick and efficient Reviewed on: 5th February 2026

The girls are the Aberdeen branch are so helpful and...

The girls are the Aberdeen branch are so helpful and friendly. No fuss and very straightforward. Enjoy going in to see them Reviewed on: 5th February 2026

SBS in Inverness suits me much better. an my bank a...

SBS in Inverness suits me much better than my bank as I am able to enjoy face to face contact with people who do not continually talk of online service. Interest rates for savers are excellent. Which is why my bank has lost most of my business. A wonderful addition to Inverness - Thank you SBS. Reviewed on: 4th February 2026

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