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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3249 reviews)

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4.90

Based on 3,247 reviews, last reviewed 23rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great help today from Rachel with on line access I had great help today from Rachel Speedie who assited me in accessing my on line account, patient and supportive whilst I navigated the system Reviewed on: 23rd March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3249)

Good savings rates, local friendly service from Gerard.

Good savings rates, local friendly service from Gerard. Reviewed on: 23rd March 2026

staff were polite and most helpful

staff were polite and most helpful Reviewed on: 23rd March 2026

Great help today from Rachel with on line access

I had great help today from Rachel Speedie who assited me in accessing my on line account, patient and supportive whilst I navigated the system Reviewed on: 23rd March 2026

Easy to make appointment, products well explained in...

Easy to make appointment, products well explained in branch by Audrey and easy to open account selected Reviewed on: 23rd March 2026

Second to none

The customer service of SBS is second to none. Every time you try them and they're just excellent. Reviewed on: 23rd March 2026

Galashiels the helpful professional Branch

We have a saving account in the Galashiels branch. The staff are so friendly and helpful. It is reassuring to be able to talk face to face with someone about saving Reviewed on: 23rd March 2026

Loraine went through my appointment to open a regula...

Loraine went through my appointment to open a regular saver account. Great personal service. Reviewed on: 23rd March 2026

Friendly helpful staff, easy transaction and gave ex...

Friendly helpful staff, easy transaction and gave excellent suggestion to help in the future Reviewed on: 23rd March 2026

Traditional values ...

As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The telephone banking has been delightful; memories of the glory days of Scottish banking. No hesitation in recommending the Society. Reviewed on: 20th March 2026

I made a mistake in online banking, after calling SB...

I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026

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