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Scottish Building Society: Savings reviews

4.91
Based on 3,615 reviews, last reviewed 21st Jun 2026
70% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

very good customer service, friendly very good customer service, friendly Reviewed on: 21st June 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3615)

very good customer service, friendly

5
very good customer service, friendly Reviewed on: 21st June 2026

My husband and I wanted to open savings accounts.

5
My husband and I wanted to open savings accounts. Kaia Simpson was very helpful and guided us to the accounts we wanted providing all the information and advice we required in a very professional, friendly and kind manner. Reviewed on: 19th June 2026

Very friendly service in Inverness, helpful staff

5
Very friendly service in Inverness, helpful staff Reviewed on: 19th June 2026

Popped in for some updates and tax statements.

5
Popped in for some updates and tax statements. Everything is so easy and staff are so pleasant Reviewed on: 19th June 2026

My wife & I were in the Edinburgh branch today to op...

5
My wife & I were in the Edinburgh branch today to open a couple of new accounts and we were taken through the application process by Kaia, she helped to fill out the applications and went into detail about the accounts and the society. She was extremely knowledgeable and we left feeling very informed. Reviewed on: 19th June 2026

Very pleasant conversation with Sophie today.

5
Very pleasant conversation with Sophie today. It’s nice to be able to come in and discuss my money in a welcome environment Reviewed on: 19th June 2026

Excellent Customer Service

5
Great experience in Glasgow today, served by Gerard. He was very chatty helpful & friendly Reviewed on: 19th June 2026

I dont phone up very often I was dealt with by Audre...

5
I dont phone up very often I was dealt with by Audrey who was most very helpful indeed and very knowledgeable Reviewed on: 19th June 2026

June assisted me by talking me through the accounts...

5
June assisted me by talking me through the accounts that suited my situation and after i chose the one that was best for me June arranged everything for me.A very helpful and easy experience. Reviewed on: 18th June 2026

The service in Troon is exceptional.

5
The service in Troon is exceptional. The girls always look after me and are very welcoming. Dawn and Katie today were both warm and friendly. Its always a pleasure to come into the branch. Reviewed on: 18th June 2026

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