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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 2,943 reviews, last reviewed 9th Dec 2025
41% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Remote application for Regular Saver I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves con... Read more Reviewed on: 9th December 2025
AJB's avatar
AJB

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2943)

Open, Friendly, Tradtional

5
Both Jake and Rachel were very open, friendly and informative. The Product details all requirements explained well. Reviewed on: 24th November 2025

Efficient, helpful, consistent.

5
Queen st branch is 10/10 for service, interest rates could be slightly higher as I've seen rates at 4.2%. Reviewed on: 24th November 2025

In branch service review

5
Professional, Quick, Easy to understand. Reviewed on: 24th November 2025

Friendly, Competent, Professional

5
Delightful customer interactions, prompt, not kept hanging around waiting for the phone to be answered. All in as good experience as could be expected. In my view well above average. Very personal staff. Reviewed on: 24th November 2025

In branch service review

5
Not possible to improve on perfection. Reviewed on: 24th November 2025

Very good service

5
Very helpful staff and good service overall. Reviewed on: 24th November 2025

Archaic, Useful

2
Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

Listend, Helpful, Sincere

5
Easy to contact, Staff very helpful. Reviewed on: 24th November 2025

Professional, Efficient, friendly

5
My query was handled quickly and in a professional and friendly way. Reviewed on: 24th November 2025

Friendly, efficient, caring

5
Very friendly, efficient customer experience as always. Very handy to have a local branch, long may it continue. Reviewed on: 24th November 2025

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