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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3377 reviews)

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4.90

Based on 3,373 reviews, last reviewed 16th Apr 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I spoke to Katie McNight at the Troon branch & Katie... I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for ... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3377)

Our appointment was on time, and Rachel at the Glasg...

Our appointment was on time, and Rachel at the Glasgow branch was excellent with our appllications. Reviewed on: 9th April 2026

Queries regarding ISAs

I telephoned today for information regarding a maturing ISA. I spoke with Audrey Smith. There was no waiting time on answering my call. The lady was polite, confident and approachable and there was no hesitation in getting the information I needed. I commend your staff and services. Thank you, Reviewed on: 9th April 2026

Good interest rates and branch is handy to get to...

Good interest rates and branch is handy to get to Reviewed on: 9th April 2026

I had occasion to contact Scottish Building Society...

I had occasion to contact Scottish Building Society to gather information re interest received for tax year25/26. Natalie in the Inverness branch was super helpful ,friendly and professional. It was an absolute pleasure to deal with customer services who care about the customers. Reviewed on: 9th April 2026

Would not go anywhere else.

Would not go anywhere else. Rachel the advisor was excellent, polite and courteous, nothing was too much bother. Explanations were understandable without any jargon. Reviewed on: 9th April 2026

Busy branch given a new tax year not surprised howev...

Busy branch given a new tax year not surprised however the staff were attentive ,polite and nothing was trouble Reviewed on: 8th April 2026

I spoke with Katie McKnight, Troon Branch earlier to...

I spoke with Katie McKnight, Troon Branch earlier today. She was very friendly, helpful and efficient which I appreciated very much. An added bonus was that the phone was answered almost immediately. Reviewed on: 8th April 2026

Good standard of care for their members and lovely t...

Good standard of care for their members and lovely to speak to a person face to face. Don’t change Reviewed on: 8th April 2026

Busiest I have ever seen the branch in Troon today b...

Busiest I have ever seen the branch in Troon today but the service still faultless. Reviewed on: 8th April 2026

Perfect experience as always.

Perfect experience as always. Amy and her team are outstanding and they are an example of what service should be provided in all establishments. Reviewed on: 8th April 2026

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