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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2249 reviews)

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4.84

Based on 2,249 reviews, last reviewed 16th Jun 2025

4% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

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Scottish Building Society Savings reviews (2249)

Helpful, Friendly , Informative

Always very efficient and helpful, Excellent attention to detail and superb information provided. Reviewed on: 16th May 2025

Friendly, Helpful, Informative

Clear Explanations, Willingness to help, very pleasant manor. Reviewed on: 16th May 2025

Friendly, Professional, Efficient

Great welcome, friendly, professional and efficient. Reviewed on: 16th May 2025

Pleasure being business

Very friendly and helpful service, considerate professionalism, explaining all the services provided. Reviewed on: 16th May 2025

Really very good

Wonderful service as always. Very friendly efficient and helpful. Always enjoy a visit to the branch. Reviewed on: 16th May 2025

Pleasant to be in

To be able to talk to a human rather than a robot. Reviewed on: 16th May 2025

Professional Helpful Polite

Staff professional and always helpful. Reviewed on: 16th May 2025

Friendly, Professional, happy

Always get great service, Never any issues. Reviewed on: 16th May 2025

Accurate, Professional, Welcoming

Member has recommended to a friend, Member is confident we process everything accurately. Reviewed on: 16th May 2025

Approachable, friendly, Efficient

Banking and saving as it should be. Face to face with friendly and well informed staff. A society working for its members and not shareholders. Reviewed on: 16th May 2025

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