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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,926 reviews, last reviewed 14th Aug 2026

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

Helpful customer service

Had trouble accessing the new online system, but a quick call and it was soon sorted out. Reviewed on: 10th August 2026

I have been going to gala for 15 years and I have al...

I have been going to gala for 15 years and I have always dealt with Lorraine, audrey, Kathleen, today I was served by a new lady hollie , she was lovely, very bright and chatty, and very helpful I wouldn't have known she was new to the company Reviewed on: 10th August 2026

Very efficient in Edinburgh 2 young ladies on the fr...

Very efficient in Edinburgh 2 young ladies on the front desk were extremely helpful i then was assisted by june who took me through all the accounts and services it was a lovely experience thank you Reviewed on: 10th August 2026

Polite, efficient staff with responsive suggestions

Polite, efficient staff with responsive suggestions Reviewed on: 10th August 2026

Katie McNight was exceptionally helpful but we still...

Katie McNight was exceptionally helpful but we still do not understand why it took 2 weeks for your IT department to enable Mr Price's account to be activated. Reviewed on: 8th August 2026

Shirley was brill as we had quite a few problems to...

Shirley was brill as we had quite a few problems to rectify Reviewed on: 8th August 2026

GALASHIELS BRANCH ALWAYS BEEN FAB i dont keep your s...

GALASHIELS BRANCH ALWAYS BEEN FAB i dont keep your staff back from their job but they always have time for a chat and laugh AUDREY AND LORRAINE fair cheered me up the other day. Reviewed on: 7th August 2026

Had a few questions regarding the new online update...

Had a few questions regarding the new online update and I was pleasantly surprised with the information provided. Clear non technical details of the why and how to from a young girl called Amy. I am now registered within 30 minutes from calling to enquire Reviewed on: 7th August 2026

Speedy and competent

Speedy and competent dealing with my concerns. Reviewed on: 7th August 2026

Very helpful and polite member of staff who listened...

Very helpful and polite member of staff who listened to my ramblings and solved my problem. Reviewed on: 7th August 2026

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