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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3093 reviews)

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4.89

Based on 3,093 reviews, last reviewed 12th Feb 2026

43% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Staff are polite, professional and helpful, taking t... Staff are polite, professional and helpful, taking time with you when you visit. Reviewed on: 12th February 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3093)

I had an excellent experience with Amy and her team...

I had an excellent experience with Amy and her team at the Scottish Building Society. Opening my account was completely hassle-free, and the whole process was handled with professionalism and genuine care. What really stood out was being invited to informative events that helped me clearly understand the products they offer. It’s refreshing to receive such personal, proactive service — I would highly recommend Amy and her team. Reviewed on: 5th February 2026

Service with a smile!

The team in Troon always provide a wonderful and easy experience in branch. Reviewed on: 5th February 2026

Great Service in Troon as always by Amy and her ladies.

Great Service in Troon as always by Amy and her ladies. Can’t do enough to help myself and my husband with our savings. Even help us with our technology issues Reviewed on: 5th February 2026

Natalie handled my enquiries in a very friendly, pro...

Natalie handled my enquiries in a very friendly, professional manner and totally put my mind at ease. She went way above and beyond my expectations and I have to say with total honesty that she is a great credit to your society. Kudos Natalie! Reviewed on: 5th February 2026

Great helpful service.

Great helpful service. Quick and efficient Reviewed on: 5th February 2026

The girls are the Aberdeen branch are so helpful and...

The girls are the Aberdeen branch are so helpful and friendly. No fuss and very straightforward. Enjoy going in to see them Reviewed on: 5th February 2026

SBS in Inverness suits me much better. an my bank a...

SBS in Inverness suits me much better than my bank as I am able to enjoy face to face contact with people who do not continually talk of online service. Interest rates for savers are excellent. Which is why my bank has lost most of my business. A wonderful addition to Inverness - Thank you SBS. Reviewed on: 4th February 2026

I needed to open a regular savings account

I needed to open a regular savings account and sent an application by email. I was contacted by Kath who took me through what other documents I had to submit and how to make my first payment. She was very kind and helped me enormously. Reviewed on: 4th February 2026

Kate McKnight - Lovely customer service

I spoke to Katie on the phone yesterday morning about an urgent matter and she completely put me at ease and was so understanding, kind, helpful and friendly. Her advice was perfect and everything I needed sorted was completed by 3 the same day. I couldn’t recommend her enough and thank you so much for your help! Reviewed on: 4th February 2026

Absolutely amazing service

Absolutely amazing service from the ladies in Inverness, could not ask for better Reviewed on: 4th February 2026

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