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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3087 reviews)

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4.89

Based on 3,085 reviews, last reviewed 10th Feb 2026

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Helpful and friendly Very helpful and friendly staff, got what I needed to know. Reviewed on: 10th February 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3087)

SBS in Inverness suits me much better. an my bank a...

SBS in Inverness suits me much better than my bank as I am able to enjoy face to face contact with people who do not continually talk of online service. Interest rates for savers are excellent. Which is why my bank has lost most of my business. A wonderful addition to Inverness - Thank you SBS. Reviewed on: 4th February 2026

I needed to open a regular savings account

I needed to open a regular savings account and sent an application by email. I was contacted by Kath who took me through what other documents I had to submit and how to make my first payment. She was very kind and helped me enormously. Reviewed on: 4th February 2026

Kate McKnight - Lovely customer service

I spoke to Katie on the phone yesterday morning about an urgent matter and she completely put me at ease and was so understanding, kind, helpful and friendly. Her advice was perfect and everything I needed sorted was completed by 3 the same day. I couldn’t recommend her enough and thank you so much for your help! Reviewed on: 4th February 2026

Absolutely amazing service

Absolutely amazing service from the ladies in Inverness, could not ask for better Reviewed on: 4th February 2026

Troon branch - staff helpful

De and Amy at the Troon branch were very helpful, and knowledgeable. Reviewed on: 4th February 2026

It’s always a warm friendly experience coining into...

It’s always a warm friendly experience coining into the Glasgow branch Reviewed on: 4th February 2026

Friendly, helpful staff.

Friendly, helpful staff. Only grip I have is when a branch has a planned closure it goes on their website or in the branch - I don't want to have to check online that they are open before heading out. Reviewed on: 4th February 2026

Very helpful and friendly at Galashiels’s office

Very helpful and friendly at Galashiels’s office Reviewed on: 4th February 2026

Excellent service from Shirley and Natalie

Excellent service from Shirley and Natalie Reviewed on: 4th February 2026

Always warm, happy,enviroment.

Always warm, happy,enviroment. Nothing is ever too much for them. Reviewed on: 4th February 2026

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