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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
Joseph's avatar
Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Personal, Friendly, helpful

5
Personal, Friendly, Helpful Thankfally no pressure to use internet. Reviewed on: 26th September 2025

Friendly, Accessible, Familiar

5
I like branches on the high street, fact the staff know me, I can call my branch and speak with a member of staff. No centralised call centres the fact it is a Scottish BS. Could improve interest rates as interest levels not keeping pace with inflation. Reviewed on: 26th September 2025

Very good service.

5
I like that you can walk in and speak to someone, Just wish there was more branches near me. Reviewed on: 26th September 2025

In branch service review

5
Local access, good opening hours, helpful staff. Particularly like access to desk space when dealing with complex paperwork. Privacy also important. Interest rates always important but do not always override above considerations. Reviewed on: 26th September 2025

In branch service review

5
Staff always helpful. I would prefer privacy, when discussing my accounts currently in the commune area so customers waiting can hear others business. Reviewed on: 26th September 2025

In branch service review

5
Helpful and very attentive. Lovely girls in edinburgh branch. Reviewed on: 26th September 2025

In branch service review

5
Very helpful and easy to deal with. No faults. No issue. Reviewed on: 26th September 2025

Friendly and Helpful

5
Open the accounts today, friendly and helpful service. Reviewed on: 26th September 2025

Very professional

5
Personal touch. Nothing too much trouble with clear explanations for any questions we had. Reviewed on: 26th September 2025

Excellent, Professional. Focus

5
Good customer service. Very professional and personal. Reviewed on: 26th September 2025

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