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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
4% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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Scottish Building Society Savings reviews (2249)

Friendly Efficient Competitive

5
Really straightforward to deal with, Friendly, efficient staff. Good to have a passbook. Reviewed on: 23rd May 2025

Very Informative Information

5
Very pleasant and easily dealt with requirements of my visit. Reviewed on: 23rd May 2025

Friendly, Helpful, Informative

5
Positive , Helpful, Informative experience. Reviewed on: 23rd May 2025

Scottish, Local, Friendly

5
Service was great, very informative and helpful. Reviewed on: 23rd May 2025

In branch service review

5
Efficiency from start to finish is critical. Reviewed on: 23rd May 2025

Helpful, Informative, Competitive

5
Following problems logging into website and a query about interest payments was helped with both. Reviewed on: 23rd May 2025

Enlightening, Honest, Loyal

5
5 9 10 on today, basis which was very enlightening, very welcoming and honest. Above all seems to be encouraging loyalty. Reviewed on: 23rd May 2025

Very helpful Professional

5
Saw immediately without an appointment. Staff were knowledgeable and efficient and most helpful. Reviewed on: 23rd May 2025

Local, Friendly, helpful

5
Staff very helpful and gave me lots of useful information in order to make a decision about my new account. First class service thank you. Reviewed on: 23rd May 2025

Informal, Polite, Caring

5
Come in to pay a cheque in. Asked if I needed a review was a lovely interaction. Reviewed on: 23rd May 2025

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