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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1936 reviews)

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4.82

Based on 1,936 reviews, last reviewed 12th Mar 2025

12% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Today Natalie Macdonald has been the Face of Scottis... Today Natalie Macdonald has been the Face of Scottish Building Society and as such deserves to be awarded 11 out of 10 by her Line Manager. I have bee... Read more Reviewed on: 12th March 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1936)

Poor attention to detail

18/01/23 Glasgow Branch - given sheet SBSS44.2FRISA19122 for 2YR FRISA Issue 4. Subsequent correspondence state issue 6. Passcard states account number but online and letters state it without hyphens. 20/02/25 - online check of my new cash ISA showed 3.55%, general online account cash ISA showed 3.30%, why?. Reviewed on: 24th February 2025

Welcoming, efficient

Local office, easy appointments, helpful staff in Troon. Reviewed on: 24th February 2025

Excellent

Excellent. Can have face-to-face contact in a private setting. Friendly and welcoming staff. Competitor beating interest rates!!. Reviewed on: 24th February 2025

First class service

Staff are helpful and offer good advice. Customer service is first class. Reviewed on: 24th February 2025

In branch service review

I visit Aberdeen branch regularly and staff are always excellent. Reviewed on: 21st February 2025

Good but dated

Staff good, rates good, very old fashioned online system though. Reviewed on: 21st February 2025

Alright

I don't like that I am asked for ID after being with the Society for years!. Reviewed on: 21st February 2025

Local, service and service

Local office. Helpful and knowledgeable staff. Balance of security, customer service and decent rates. Anything I have asked SBS Troon to do haas been actioned and answered to my satisfaction. Reviewed on: 21st February 2025

Excellent service provided

Staff very helpful and kind - good experience. Reviewed on: 21st February 2025

Fast, easy and amazing

Lisa and Jake were very helpful and gave us all the info needed. Reviewed on: 21st February 2025

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