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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,926 reviews, last reviewed 14th Aug 2026

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

Had a lovely experience with Abbie in the Edinburgh...

Had a lovely experience with Abbie in the Edinburgh branch. She went into detail about the new online system and that I can now download an app. Reviewed on: 7th August 2026

Went in to Edinburgh branch today only to deposit a...

Went in to Edinburgh branch today only to deposit a cheque into my fixed account , it was lovely of the young girl Abby to share with me the society foundation and what you do for the community I wasn't aware of all the generous deeds you do wonderfull company and wonderful staff Reviewed on: 7th August 2026

Great service today from June very helpful as always

Great service today from June very helpful as always Reviewed on: 7th August 2026

Friendly and polite service from Sophie in Aberdeen

Friendly and polite service from Sophie in Aberdeen Reviewed on: 7th August 2026

After many years of saving with Scottish Troon staff...

After many years of saving with Scottish Troon staff, I can confirm I will never NOT be impressed with the calibre of staff and how they enjoy doing the job. As an Ex bank manager I would hire these ladies myself. Reviewed on: 7th August 2026

Spoke to Amy on the telephone regarding the new onli...

Spoke to Amy on the telephone regarding the new online system. The patience and understanding from her was outstanding. As someone who did not grow up in this world of technology it can be very daunting but scottish building society have employed people who refuse to let their members feel this way. Well Done! Thank you Amy. Reviewed on: 7th August 2026

Excellence

natalie and shirley were very helpful and gave very good service, they were very friendly very bosh yuh Reviewed on: 7th August 2026

Face to face so much more better than trying to work...

Face to face so much more better than trying to work it out myself at home, or by phone. Shirley was extremely helpful. Reviewed on: 7th August 2026

Katie was very helpful and patient.

Katie was very helpful and patient. Great customer service. Easy to get through to on the telephone Reviewed on: 6th August 2026

Went in to Edinburgh today maxine was fantastic myse...

Went in to Edinburgh today maxine was fantastic myself and my husband had no idea she was new to your organisation, we are existing members and got 2 new isas , she asked if she could help with all our savings she wasn't pushy she was genuinely wanting to see if she could help us with out savings , very bright young lady , smiled and chatted the whole time, lovely experience Reviewed on: 6th August 2026

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