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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3377 reviews)

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4.90

Based on 3,373 reviews, last reviewed 16th Apr 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I spoke to Katie McNight at the Troon branch & Katie... I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for ... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3377)

Very helpful and friendly staff in Glasgow branch so...

Very helpful and friendly staff in Glasgow branch sorted everything we needed ,very efficient and explained to us about new isa available will be making a new appointment. Reviewed on: 8th April 2026

Great people

Great staff great to do business with would recommend Reviewed on: 8th April 2026

The Edinburgh branch was very busy yesterday but the...

The Edinburgh branch was very busy yesterday but the staff were excellent and helped me with my application, Kaia answered all of my queries and was very professional. Reviewed on: 8th April 2026

Took time to explain the why to my questions, Credit...

Took time to explain the why to my questions, Credit due to Scottish building soc and Amy Richardmond who answered my call Reviewed on: 8th April 2026

Well done SBS

I was impressed by the service , I didn't have to wait for ages for the phone to be answered. I needed help and although I didn't have all the information required Katie McKnight was able to answer my query and provide paperwork to confirm the information. Reviewed on: 8th April 2026

Called to enquire about some details and answered th...

Called to enquire about some details and answered then lovely email from Amy Richmond to confirm details which was very handy to refer back too. Reviewed on: 7th April 2026

I contacted customer service about a login problem I...

I contacted customer service about a login problem I experienced. As others have indicated in their reviews, Katie in Troon was both helpful and patient. The problem was resolved. Reviewed on: 7th April 2026

Quick efficient call with Amy to arrange my maturity

Quick efficient call with Amy to arrange my maturity Reviewed on: 7th April 2026

helpful and patient

Katie McKnight From Troon was very helpful and patient Reviewed on: 7th April 2026

Friendly and informative staff.

Friendly and informative staff. Never any waiting around. Reviewed on: 7th April 2026

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