Smart Money People Logo

Scottish Building Society: Savings reviews

4.86
Based on 2,465 reviews, last reviewed 18th Aug 2025
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always very helpful and pleasant staff. Always very helpful and pleasant staff. All are a credit to the business each time I have contact. Reviewed on: 18th August 2025
Hilary 's avatar
Hilary

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
Verified source

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Scottish Building Society Savings reviews (2465)

Small, friendly, value

5
Small, user friendly, good interest rates, human contact. Reviewed on: 25th July 2025

Lovely in person

4
Lovely building, staff and servicein person. Unfortunately, we have moved to Liverpool and found it difficult to change address online and were in effect forced to come back in person. Reviewed on: 25th July 2025

Mutual, Scottish, friendly

5
Local office, face-to-face transactions with a passbook, and a friendly service from staff. Reviewed on: 25th July 2025

Excellent, pleasant, efficient

5
Always a pleasure to visit the Glasgow branch. Good, pleasant service at all times. Reviewed on: 25th July 2025

Helpful, friendly, professional

5
Loraine was very helpful, friendly and professional. Upcoming events by the Society also sound of interest to me. Everytime I visit the branch I am treated like a customer and never rushed. Reviewed on: 25th July 2025

Very satisfactory (excellent)

5
Customer service was very good. Didn't find any fault. Very friendly advisor. Reviewed on: 25th July 2025

Professional, Scottish, local

5
Nice visit to Glasgow office, relaxed environment, was dealt with efficiently by Rachel. I took a seat whilst my transaction was ccarriied out and caught up with some news. Reviewed on: 25th July 2025

In branch service review

5
Very friendly and helpful. Always made to feel very welcome in branch. Reviewed on: 25th July 2025

In branch service review

5
Happy with my experience and how I was dealt with. Reviewed on: 25th July 2025

In branch service review

5
Feels good to be part/member of the oldest, independent society in Scotland. Reviewed on: 25th July 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products