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Scottish Building Society: Savings reviews

4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
45% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
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Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Friendly, Helpful, Informative

5
A Great experience from the girl in Aberdeen. Reviewed on: 26th September 2025

In branch service review

5
Bond Maturity process very easy, Cara helpful. Reviewed on: 26th September 2025

Friendly, Professional, Caring

5
Natalie made us feel very welcome and looked after us very well. Reviewed on: 26th September 2025

Dated but Secure

5
Old school frinedly customer service. While your processes may be a little dated(e.g. Sending paper forms) I have no problem with that. Reviewed on: 26th September 2025

Awesome! People frinedly!

5
Ethical, Ecological. Absolutley delightful visiting the store. Excellent customer service. Reviewed on: 26th September 2025

Welcome, Warm, Pair

5
Lovely staff, everything well explained. Only rate for savings could be improved please. Reviewed on: 26th September 2025

Helpful and polite

5
You are always very helpful and polite. Reviewed on: 26th September 2025

Good, Easy, Efficient

5
Staff were very helpful and accomdating and explained everything too me. Reviewed on: 26th September 2025

Very Good

5
Very convenient branch to get into everyone in there is very pleasnt, helpful and knowledgeable. I am disabled and its easy and accessible for me. Its also excellent that I have a branch near me that I can go to speak to someone face to face. Reviewed on: 26th September 2025

Helpful, Frinedly, Local

5
Very satisfied and its local, I like the fact you can do transitions by post. A good return on my savings. Reviewed on: 26th September 2025

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