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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.82
Based on 1,936 reviews, last reviewed 12th Mar 2025
12% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Today Natalie Macdonald has been the Face of Scottis... Today Natalie Macdonald has been the Face of Scottish Building Society and as such deserves to be awarded 11 out of 10 by her Line Manager. I have bee... Read more Reviewed on: 12th March 2025
Hazel J's avatar
Hazel J

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1936)

In branch service review

4
I like that they continue to have branches and deal by post and with passcards. Reviewed on: 28th February 2025

Friendly, helpful and understanding

5
Assistants helpful, friendly and explained everything clearly. Reviewed on: 28th February 2025

Friendly, professional, efficient

5
Best interest rates of all the majot high street banks and building societies. More local branches needed though and an introduction of a banking app. Reviewed on: 28th February 2025

Excellent customer service

5
Excellent customer service from Katie - very helpful with my phone IT too. Reviewed on: 28th February 2025

Warm, welcoming and helpful

5
I like that I can come to the branch in Glasgow and talk to someone face-to-face - very good customer care. Reviewed on: 28th February 2025

Great friendly service

5
I feel a valued customer as it's small and friendly, and feels more customer focussed than the bigger banking institutions. Not sure about the TV in branch being used for advertising as it means hanging about watching to watch what is being promoted. Reviewed on: 28th February 2025

Efficient, product well explained, friendly

4
Staff are polite, welcoming and explained the product clearly. Reviewed on: 28th February 2025

Excellent service, thanks

5
I am executor for my cousin who had a small saving with the Society. Loraine was excellent and helped me with what was needed - very good service. Reviewed on: 28th February 2025

Excellent customer service

5
Lorraine was very helpful and friendly. Reviewed on: 28th February 2025

Friendly, excellent service

5
Great friendly service everytime I come into the branch. I look forward to coming in again soon. Reviewed on: 28th February 2025

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