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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3377 reviews)

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4.90

Based on 3,373 reviews, last reviewed 16th Apr 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I spoke to Katie McNight at the Troon branch & Katie... I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for ... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3377)

Very positive experience with Troon branch setting u...

Very positive experience with Troon branch setting up and renewing ISA accounts. Staff were helpful, pleasant and patient. Thank you. Reviewed on: 15th April 2026

Very positive experience with Troon branch while man...

Very positive experience with Troon branch while managing ISA renewal and setup. Very helpful, pleasant and showed great patience. Thank you. Reviewed on: 15th April 2026

Very efficient and friendly service

Very efficient and friendly service Reviewed on: 15th April 2026

I always receive the warmest of welcomes in Galashiels.

I always receive the warmest of welcomes in Galashiels.The staff are a credit to your society. Reviewed on: 15th April 2026

Audrey was polite, professional and quick.

Audrey was polite, professional and quick. Reviewed on: 15th April 2026

Great service in Edinburgh lady on the counter was v...

Great service in Edinburgh lady on the counter was very attentive it was bust but it was nice to see a manager engaging with members while they waited added a nice touch to the visit Reviewed on: 15th April 2026

Always nice and personal service at Aberdeen

Always nice and personal service at Aberdeen Reviewed on: 15th April 2026

Fantastic to get face to face service.

Fantastic to get face to face service. The lady on the counter today was so helpful, she made everything so simple and like nothing was too much. Reviewed on: 14th April 2026

My meeting today with Shirley mackintosh, relationsh...

My meeting today with Shirley mackintosh, relationship centre assistant was very efficiently dealt with and she was very pleasant. A good person representing your society. Reviewed on: 14th April 2026

Loraine very pleasant and friendly to deal with for...

Loraine very pleasant and friendly to deal with for my new account Reviewed on: 14th April 2026

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