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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,926 reviews, last reviewed 14th Aug 2026

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

Very helpful.

Very helpful. Took plenty of time with me, not rushed and very patient and pleasant. I have always found SBS to be like this Reviewed on: 13th August 2026

Very attentive ladies in Edinburgh was assisted by k...

Very attentive ladies in Edinburgh was assisted by kaia today, friendly young lady and helpfull Reviewed on: 13th August 2026

Excellent - always receive great customer service

Excellent - always receive great customer service Reviewed on: 13th August 2026

What patient and helpful staff in Scottish society ,...

What patient and helpful staff in Scottish society , every time I call I get some one different but the service is just as excellent everything, today was the only time I have been asked to provide feedback and once again I was serviced to a high standard audrey was brilliant, she got me online and I can now safely say I am no longer a dinosaur..thanks audrey and sbs Reviewed on: 13th August 2026

Great service from holly today very friendly , effic...

Great service from holly today very friendly , efficient and helpfull Reviewed on: 13th August 2026

ON-LINE REGISTRATION

Having trouble transferring to the new system, June at the Edinburgh branch went out of her way to assist me. She wanted to see the problem dealt with at the earliest opportunity and kept me informed at every stage in the most professional manner; a big tick in the box for excellent customer service. Reviewed on: 13th August 2026

Cara helped my husband and I today.

Cara helped my husband and I today. A very pleasant young lady who showed herself to be very knowledgeable. Thank you Cara Reviewed on: 13th August 2026

Called with issue going in to the new online system...

Called with issue going in to the new online system - June was so helpful and I am now on it Reviewed on: 13th August 2026

Great customer service

Call with Shirley to sort out problem accessing account - got me back on line in no time. Great to speak to a real person rather than AI or Chatbots! Reviewed on: 13th August 2026

Came into Aberdeen today and was helped by Cara who...

Came into Aberdeen today and was helped by Cara who was nothing but helpful and so polite. A joy to talk to Reviewed on: 13th August 2026

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