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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3587 reviews)

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4.91

Based on 3,587 reviews, last reviewed 12th Jun 2026

48% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Audrey was very helpful and explained my ISAs when I... Audrey was very helpful and explained my ISAs when I visited the branch with my maturity instructions Reviewed on: 12th June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3587)

I phoned having issues getting online about 10mins a...

I phoned having issues getting online about 10mins ago and young lady went and spoke to a manager or a colleague and had me back into my online in 5 mins, didn't think it would be so uncomplicated thanks to Abbey Reviewed on: 3rd June 2026

My wife has left a review for our service today howe...

My wife has left a review for our service today however I feel I owe it to the branch to do the same we were dealt with in the most professional kind manner and very quick and efficient I have never walked into a financial organisation with out being forced online! Highly recommend Reviewed on: 3rd June 2026

Professional, patient, and friendly lady called jun...

Professional, patient, and friendly lady called june who kindly opened me acc with out an appointment, I was very happy Reviewed on: 3rd June 2026

Alert phone call.

I was given a phone call to alert me that my Fixed Rate Isa had matured . At no time did I feel foolish . I called back and Katie was most helpful . I grew up in Ayrshire and I appreciate people with Scottish accents helping me with my business , very reassuring. Their rates are always very good and they are my company of choice many times . Reviewed on: 3rd June 2026

On arrival the representative was welcoming and atte...

On arrival the representative was welcoming and attended to my business requests in a professional and polite manner Reviewed on: 3rd June 2026

info. needed

got all the info. i needed straight away Reviewed on: 3rd June 2026

Quick,straight forward information made clear from m...

Quick,straight forward information made clear from manager and very professional. Reviewed on: 3rd June 2026

Pleasant staff and welcome environment

Pleasant staff and welcome environment Reviewed on: 3rd June 2026

Great service from June .

Great service from June ...she was dealing with another member who was some what complicated I was observing from afar and she was very very good glad to have been personally served by some one who cares and has alot of patience , us older generation need that Reviewed on: 2nd June 2026

Very happy with my service from Lorraine, she kindly...

Very happy with my service from Lorraine, she kindly spent time moving me to your new online systems, she was very patient and I was struggling but this didn't phase her I am conscious I took alot of her time but she was very supportive and got me sorted thank you lorraine I wouldn't have managed with out you Reviewed on: 2nd June 2026

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