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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2943 reviews)

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4.89

Based on 2,943 reviews, last reviewed 9th Dec 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Remote application for Regular Saver I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves con... Read more Reviewed on: 9th December 2025

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2943)

Friendly, Easy, Nice

Very efficient service from Natalie when was really helpful getting me to understand all the paper word. Reviewed on: 14th November 2025

Good Customer experience.

Very friendly, had to come back to see someone but all went well. Better if you opened on a Saturday. Reviewed on: 14th November 2025

Professional , Accessible, Helpful

The person on the phone was clearly spoken and very knowledgeable and helpful. The person in the Inverness branch was also clearly spoken, knowledgeable and helpful. I particularly was impressed as I opened ISA and account on a Friday and I had the passbook Monday. Reviewed on: 14th November 2025

Very friendly, Local, Easy access

Opening a new ISA and the help and friendly face to face service was brilliant. Reviewed on: 14th November 2025

Friendly, Local, Scottish

Always very happy with the service. Really appreciate the friendly personal aspect. Reviewed on: 14th November 2025

In branch service review

Kaite was very professional, Personable and efficient with my Query. Reviewed on: 14th November 2025

Couldn't be better!!

Friendly helpful staff, cant praise Loraine enough who was so king and helpful. Reviewed on: 14th November 2025

Professional, Welcoming, Clear

Courteous and friendly staff in branch who were able to offer me as a new member, an appointment the day after I first come into the branch. Most of my questions were answered immediately with a promise to follow up with other enquiries I had. Reviewed on: 14th November 2025

Friendly, Good, Value

Straight forward account opening with friendly Glasgow branch staff. Online registration easy and free of delay or difficulty. Reviewed on: 14th November 2025

Excellent customer support on telephone

Excellent customer support on telephone Reviewed on: 13th November 2025

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