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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,926 reviews, last reviewed 14th Aug 2026

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

Return visit to invest in fixed bonds.

Return visit to invest in fixed bonds. Again appointment with Loraine at Glasgow Queen Street. Once again efficient and helpful service. Im always impressed that staff offer me a tea/coffee during my visit Reviewed on: 5th August 2026

Great service from june in edinbugh she was so helpf...

Great service from june in edinbugh she was so helpful with my log on issues over the phone unfortunately it was my fault so apologies for taking up so much of her time but I am very grateful for the support Reviewed on: 5th August 2026

Issue dealt with quickly great customer service

Issue with savings account and the new online app after registering as requested by 28th August. Issue was looked into and a callback received confirming issue fixed, this was all done and dusted within 10 mins, including checking account. Great customer service. Reviewed on: 5th August 2026

The customer service was excellent.

The customer service was excellent. Kaia remained polite and helpful even though I was the one who had made the mistake Reviewed on: 5th August 2026

Very helpful staff i was supported by loraine , my q...

Very helpful staff i was supported by loraine , my query was dealt with efficiently Reviewed on: 5th August 2026

Excellent assistance!

Had to ring to resolve a small issue re getting on line. Lisa M was very helpful and patient and this matter was easily and swiftly resolved Reviewed on: 5th August 2026

Visited the Inverness Branch earlier this week and t...

Visited the Inverness Branch earlier this week and the service was lovely. Natalie was very welcoming and helpful, she sorted out what I needed and did it with a smile Reviewed on: 5th August 2026

Great customer services

I had great difficulty registering for SBS's new online savings platform. I telephoned Customer services and spoke to June who was an enormous help and she managed to unravel the problems and got me back online. Thank you. Reviewed on: 5th August 2026

Was having problems logging onto new system, Katie w...

Was having problems logging onto new system, Katie was so helpful in taking me through all the steps needed Reviewed on: 5th August 2026

Shirley is excellent, organised and personable, tidi...

Shirley is excellent, organised and personable, tidied up my finances. Reviewed on: 5th August 2026

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