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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.86
Based on 2,465 reviews, last reviewed 18th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always very helpful and pleasant staff. Always very helpful and pleasant staff. All are a credit to the business each time I have contact. Reviewed on: 18th August 2025
Hilary 's avatar
Hilary

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2465)

Friendly, efficient and clear

5
Staff were very good and helpful. Reviewed on: 22nd July 2025

In branch service review

5
Really like the face-to-face service. Staff are very helpful. Reviewed on: 22nd July 2025

Helpful, friendly, polite

5
Informative, friendly, and offers on savings. Reviewed on: 22nd July 2025

Friendly, helpful, knowledgeable

5
All staff in Troon branch and very helpful and friendly. Reviewed on: 22nd July 2025

Great branch staff

5
I always receive an excellent service. Reviewed on: 22nd July 2025

In branch service review

5
Simply fantastic - an excellent branch in Aberdeen. Reviewed on: 22nd July 2025

A Great Society

5
I have been struggling for a long time with getting dividends into this account due to no fault of SBS. The Aberdeen team are exceptional. A special call out to Kirsty who has gone above and beyond to help me, I am very grateful. Reviewed on: 22nd July 2025

Honest, fair, professional

5
As always, great service. Understanding of my needs for postal service given where I live in relation to Society branches. Reviewed on: 18th July 2025

Professional, knowledgeable, trustworthy

5
Professional, knowledgeable and friendly. Reviewed on: 18th July 2025

Super, smashing, great

5
App needs bringing up to date so you can use it to withdraw or pay money in. Reviewed on: 17th July 2025

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