Write a review

Newsletter

Go to business site

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

View other Scottish Building Society products

4.91

Based on 3,926 reviews, last reviewed 14th Aug 2026

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Scottish Building Society Savings reviews (3928)

Great service no complaints i got everything done i...

Great service no complaints i got everything done i needed to Reviewed on: 5th August 2026

Spot on real time help and getting things sorted out

SBS is moving to a new internet access system and an app. I was having trouble getting the rather involved system to work. A phone call to Troon was taken by Katie McKnight, who was very knowledgeable. She took me through every step expertly waiting to see if it was working and I was able to get the managed to get the new system set up. I'd already spent well over an hour getting nowhere this was all very welcome. SBS has one of the best customer help setups, friemdly, patient and expert. Makes a big difference. Reviewed on: 5th August 2026

I phoned SBS to get help completing my maturity for...

I phoned SBS to get help completing my maturity for my Bond. Audrey Smith was very helpful and was able to give me full detailed instructions to allow me to achieve everything I wanted. Great customer service and very knowledgeable staff and favourable interest rates. Reviewed on: 4th August 2026

My wife and I have held both joint and single accoun...

My wife and I have held both joint and single accounts for 3 - 4 years quite happily until the change of system - but it is supposed to be progress. My only personal complaint is that you cannot use the same e-.mail address for two adult accounts but my wife is very internet fearful for her age however we can get the same main email address with / on other personsl websites.! Reviewed on: 4th August 2026

I spoke with Kate McKnight of Troon Branch and she w...

I spoke with Kate McKnight of Troon Branch and she was friendly,polite and very helpful with my inquiry as are all the staff I have spoken to over the years Reviewed on: 4th August 2026

Had a pleasant chat with june who l belive is in Edi...

Had a pleasant chat with june who l belive is in Edinburgh looking at her email -over the phone today what a helpful member of your team , very calm and I never once felt rushed Reviewed on: 4th August 2026

Friendly efficient service from Shirley Ann at the I...

Friendly efficient service from Shirley Ann at the Inverness branch. Reviewed on: 4th August 2026

Information regarding untaxed interest.

Tax query .phoned to confirm how much untaxed interest was paid to me in the last financial year. Maxine helped me quickly and was very efficient and polite. Reviewed on: 4th August 2026

new SBS Online Registration

Had to contact customer service re issue new SBS Online Registration. Katie McKnight / Troon answered my call. Katie spoke with a calm clear friendly voice reassuring me that the issue would be resolved. Following her advice and with a little help from the tech people at her end a good outcome achieved. Reviewed on: 4th August 2026

Helpful and friendly.

Locked out of my account and was helped though the process by Lisa. Friendly and helpful. Reviewed on: 4th August 2026

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Junior instant access savings
from London Plus Credit Union 0.00 from 0 reviews
Teen account
from Darlington Credit Union 0.00 from 0 reviews
Savings
from The Stafford Building Society 4.58 from 51 reviews

Want to see more from Scottish Building Society?

Mortgages
from Scottish Building Society 4.81 from 385 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub