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Scottish Building Society: Savings reviews

4.86
Based on 2,466 reviews, last reviewed 19th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Issue with using the web site. Issue with using the web site. contacted the help centre. Excellent customer service and call back to check on issue. Reviewed on: 19th August 2025
Danny T's avatar
Danny T

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2466)

Super, smashing, great

5
App needs bringing up to date so you can use it to withdraw or pay money in. Reviewed on: 17th July 2025

Friendly, competent, efficient

5
Always a friendly face, competent and efficient. Reviewed on: 17th July 2025

Value for money

5
Good and speedy telephone service. Reviewed on: 17th July 2025

Local, community, friendly

5
It is Scottish. There is a local office in Galashiels too. Reviewed on: 17th July 2025

Significant, welcoming, excellent

5
It's a Scottish company. It's easy to visit branch. The staff are welcoming, professional and very helpful. The products are ideal for me. Reviewed on: 15th July 2025

Very very caring

5
Staff at the Galashiels branch go out of their way to be helpful and caring. I have taken a lower interest rate than I could have received elsewhere to keep my savings with the Society. Having a local branch is so, so convenient. Whoever answers my questions on the phone from any branch are also extremely helpful. Reviewed on: 14th July 2025

Historically trusted company

5
The staff in the Galashiels branch are always very friendly, helpful and knowledgeable. Nice relaxed atmosphere and you always feel the staff genuinely appreciate your custom. If you are in for a while then a coffee would be nice. Reviewed on: 14th July 2025

Helpful, accessible, branch

5
Helpful, friendly and no compulsory online. Reviewed on: 14th July 2025

In branch service review

5
Friendly, professional and informative - what more could you ask for?. Reviewed on: 14th July 2025

Clear, easy, informative

5
Glad to discuss all my options with staff face-to-face. Comfortable experience. Very informative. Reviewed on: 14th July 2025

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