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Scottish Building Society: Savings reviews

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4.86
Based on 2,471 reviews, last reviewed 22nd Aug 2025
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Bond investment Had to phone about reinvestment into bond ,Jill was extremely helpful and easy to talk to,she solved my problem in no time . Reviewed on: 22nd August 2025
Mrs Susan 's avatar
Mrs Susan

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2471)

Very very caring

5
Staff at the Galashiels branch go out of their way to be helpful and caring. I have taken a lower interest rate than I could have received elsewhere to keep my savings with the Society. Having a local branch is so, so convenient. Whoever answers my questions on the phone from any branch are also extremely helpful. Reviewed on: 14th July 2025

Historically trusted company

5
The staff in the Galashiels branch are always very friendly, helpful and knowledgeable. Nice relaxed atmosphere and you always feel the staff genuinely appreciate your custom. If you are in for a while then a coffee would be nice. Reviewed on: 14th July 2025

Helpful, accessible, branch

5
Helpful, friendly and no compulsory online. Reviewed on: 14th July 2025

In branch service review

5
Friendly, professional and informative - what more could you ask for?. Reviewed on: 14th July 2025

Clear, easy, informative

5
Glad to discuss all my options with staff face-to-face. Comfortable experience. Very informative. Reviewed on: 14th July 2025

Simple, easy, efficient

5
Easy to action - simple transactions. Reviewed on: 14th July 2025

Reassuringly traditional service

5
Mutual ownership, accessible branches, professional staff. Reviewed on: 14th July 2025

Informative, friendly, excellent

5
It was good to speak to someone face-to-face and not be pushed into doing anything online as others do. Staff were very welcoming but not pushy and informative on all available savings plans. Everything I required was done without any fuss in a very timely manner. Reviewed on: 14th July 2025

Friendly, helpful, polite

5
Staff were excellent in Aberdeen. Very friendly and I felt very welcome. Reviewed on: 14th July 2025

In branch service review

5
I cannot praise the building society enough. Reviewed on: 14th July 2025

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