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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Inverness staff very helpful

Natalie and Shirley in Inverness were very helpful. It's a pleasure going into the branch Reviewed on: 19th March 2026

Opening Account

Audrey was friendly,welcoming and informative. Reviewed on: 18th March 2026

Very prompt and excellent service

Visited Galashiels Branch today and was served by Audrey. Excellent service and very prompt receipt of funds to my bank account. Thank you. Reviewed on: 18th March 2026

Abbie gave excellent service in Edinburgh today.

Abbie gave excellent service in Edinburgh today. Reviewed on: 18th March 2026

Excellent customer service

I was in the Glasgow branch today and was helped by Gerard. He was so very helpful & knowledgeable and had a pleasant & friendly manner Reviewed on: 18th March 2026

Great attention to detail and great service from Kai...

Great attention to detail and great service from Kaia and Abbie today. Reviewed on: 18th March 2026

The staff are very friendly and helpful in Edinburgh

The staff are very friendly and helpful in Edinburgh Reviewed on: 18th March 2026

The ladies in Inverness are an absolute joy - Shirle...

The ladies in Inverness are an absolute joy - Shirley and Natalie are always very friendly Reviewed on: 18th March 2026

Such helpful staff

Such helpful staff, it is always a pleasure dealing with SBS. Most recently Natalie helped me, she was very patient helping me get logged into my account and she had a very pleasant manner Reviewed on: 18th March 2026

Always there to help with online problems!

Always there to help with online problems! Me belonging to the older generation I’m not very good with all the technology . Reviewed on: 17th March 2026

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