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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,928 reviews, last reviewed 15th Aug 2026
17% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Careful and helpful attention to opening an ISA Careful and helpful attention to opening an ISA Reviewed on: 15th August 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3928)

Had a brilliant experience from a young lady called...

5
Had a brilliant experience from a young lady called Abbie in the Edinburgh branch. I went in without an appointment and was taken almost straight away. She was very knowledgable and the process to open a savings account was straight forward. Reviewed on: 23rd July 2026

Customer service ...

5
Call answered quickly on both times , problem resolved quickly, both were very polite professional and communication was excellent Reviewed on: 23rd July 2026
Stuart Phillimore's avatar
Stuart Phillimore

Really helpful and friendly service at Aberdeen today.

5
Really helpful and friendly service at Aberdeen today. Always pleasant and welcoming Reviewed on: 23rd July 2026

Exceptional service

5
Katie was exceptional and had me sorted out in a minute. Very friendly, helpful and extremely efficient. Thank you Reviewed on: 23rd July 2026
Norman J's avatar
Norman J

Fantastic help

5
Always exemplary customer service and help from the Scottish Building Society. Mudassar, Relationship Centre Manager - Glasgow & Troon was huge help recently. Have great products and are customer focussed. Greatly appreciated. Many thanks Reviewed on: 23rd July 2026
Mike's avatar
Mike

Troon visit.

5
As a new member to the society. It was a pleasure to be welcomed so warmly in Troon by Dawn and Katie. The ladies went through the options and have got me thinking about investing other funds. Reviewed on: 23rd July 2026

Great service in Edinburgh kaia and maxine were extr...

5
Great service in Edinburgh kaia and maxine were extremely kind and helpful Reviewed on: 23rd July 2026

Wonderful help

5
Had wonderful help when completing the new online systems. There was confusion at the onset but it was quickly and cheerfully resolved by staff on the phone. Reviewed on: 22nd July 2026
J B's avatar
J B

Excellent service from Kaia.

5
Excellent service from Kaia. The Edinburgh team are very friendly. Reviewed on: 22nd July 2026

I visited my local branch earlier as I had been havi...

5
I visited my local branch earlier as I had been having issues with getting in online. Cara was excellent and helped me successfully register for the new online website and even helped me download the app. Fantastic customer service as always! Reviewed on: 22nd July 2026

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