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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2945 reviews)

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4.89

Based on 2,945 reviews, last reviewed 2nd Jan 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2945)

Friendly, Welcoming, informative

Loraine was a great helpful with my bank transfer. It was loverly to have a chat and get to know the staff at my local branch. Reviewed on: 17th October 2025

Professional, efficient, helpful

The staff do what you are asking them to do. It is carried out efficiently and in a professional but friendly manner. There is no time wasting. Very pleased with SBS. Reviewed on: 17th October 2025

Friendly, Helpful, Professional

The staff members were polite and professional the branch environment was calm and welcoming. I got clear explanation about the regular savings options that I opted for. Reviewed on: 17th October 2025

Friendly, informative, excellent

Excellent service very informative and friendly. Reviewed on: 17th October 2025

Friendly , quick, efficient

Haven't been in the branch very often but always greeted with friendly and helpful staff. Reviewed on: 17th October 2025

Approachable, Community, Pleasant

Very personable staff who are quick to respond to my needs. An excellent branch. Reviewed on: 17th October 2025

Polite, Informative - well mannered

Good interest rates, helpful service local branch. Reviewed on: 17th October 2025

Easy, helpful, professional

Everything was explained clearly. No fuss or pushy sales. Rachel was extremely professional, polite and of great assistance. Reviewed on: 17th October 2025

Warm and friendly

Its always a friendly experience coming into branch. Reviewed on: 17th October 2025

Efficient , helpful, Friendly

Everything was to my satisfaction. Reviewed on: 17th October 2025

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