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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Friendly helpful staff, easy transaction and gave ex...

Friendly helpful staff, easy transaction and gave excellent suggestion to help in the future Reviewed on: 23rd March 2026

Traditional values ...

As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The telephone banking has been delightful; memories of the glory days of Scottish banking. No hesitation in recommending the Society. Reviewed on: 20th March 2026

I made a mistake in online banking, after calling SB...

I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026

Was dealt with by Gerard.

Was dealt with by Gerard. He was very friendly and helpful. Reviewed on: 19th March 2026

Quick and efficient with knowledge and friendly assi...

Quick and efficient with knowledge and friendly assistance Reviewed on: 19th March 2026

Friendly and helpful service from Gerard in Glasgow

Friendly and helpful service from Gerard in Glasgow Reviewed on: 19th March 2026

Excellent Customer Service

Customer Service was excellent. June had the patience of a saint helping us out. Looking forward to your new updated online system coming on line as your present system seemed hard for us to navigate. Apart from that everything great. Reviewed on: 19th March 2026

Customer service

Phoned customer service as I had forgotten my details. June was extremely helpful and patient with my request and resolved my problem Reviewed on: 19th March 2026

Loraine was extremely friendly, professional and eff...

Loraine was extremely friendly, professional and efficient. My query was dealt with in a timely manner and resolved to my complete satisfaction. I’d give 6 stars if possible! Reviewed on: 19th March 2026

Very Impressed

I was assisted patiently and professionally by an SBS member of the team called Rachel Speedie. She was absolutely great in guiding and supporting during the call. Reviewed on: 19th March 2026

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