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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

23% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1679)

Value, professional, caring

I like the way the society operates. Old-fashioned good service. Helping the people of Scotland. I'd like a bank card rather than a passbook though. Reviewed on: 29th August 2024

Traditional, modernising, dependable

I like that the society is Scottish and local. Although online systems could be improved - bond matured on 21/08/24 but new bond did not appear online until 24/08/24. Current expectations would be faster processing. Overall though, excellent customer service. Reviewed on: 29th August 2024

Clear, competitive, straightforward

The service is efficient and friendly. The interest rates are good. No improvement required. Reviewed on: 29th August 2024

Excellent service

You could offer customers a tea/coffee and biscuit. Reviewed on: 29th August 2024

Organised, friendly, efficient

Very personal, great to speak and get advice face-to-face. Reviewed on: 29th August 2024

Speedy, clear, professional

Good experience dealing with my postal application - no adverse comments or need for improvement. Reviewed on: 29th August 2024

In branch service review

Staff excellent, you can see someone face-to-face. Reviewed on: 23rd August 2024

Friendly, caring, interesting

The staff in Aberdeen always take the time to get to know me. I feel very welcome here and as though the staff care about me. A great team. Reviewed on: 23rd August 2024

Very friendly

Personal, very professional, friendly and staff knew their job. Very good. Reviewed on: 23rd August 2024

Friendly, helpful, efficient

Helpful, friendly staff. Good advice given. We appreciate certificates of investments being issued as we do not partake in online banking. Reviewed on: 23rd August 2024

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