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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3592 reviews)

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4.91

Based on 3,590 reviews, last reviewed 16th Jun 2026

49% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Personal Service Katie, at Troon, with time and patience, led me through some form filling. It was very much a personal service. Reviewed on: 16th June 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3592)

Such a wonderful experience today, kaya Sampson was...

Such a wonderful experience today, kaya Sampson was very friendly and professional Reviewed on: 11th May 2026

Very affirming.

Very affirming. I talked to Shirley and she was most helpful. We completed my updating of my savings account and all is in good order. I really don’t think I can say anymore. Reviewed on: 11th May 2026

Helpful staff member in Inverness

We were assisted by Shirley today,she was so helpful and professional Reviewed on: 11th May 2026

Always a friendly face and prompt service from Audrey

Always a friendly face and prompt service from Audrey Reviewed on: 11th May 2026

I have nothing but excellent service from the Scotti...

I have nothing but excellent service from the Scottish Building Society. Audrey Smith is always on hand to answer any queries I have, helpfully and promptly. She’s the best! Reviewed on: 10th May 2026

Problem setting up online account.

Problem setting up online account. Created account OK but ID + activation code letter didn't arrive. Emailed SBS and got letter sent again. Initial ogin failed, so reset password and still failed. Found SBS contact phone on web (no contact on login page) spoke to June Mitchell - patiently checked my details + activation code, activated account for me, checked ID (missing last digit - human error!). Login with correct ID now worked, problem solved. Reviewed on: 9th May 2026

Katie- Troon was very helpful and very friendly res...

Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026

Really great service

I had an issue with my ISA but Sophie sorted everything quickly. She took away all my concerns and I left very happy Reviewed on: 8th May 2026

Great service

So very helpful and knowledgable. June certainly knew all the products and was able to explain each one do we could make a sensible decision. Reviewed on: 8th May 2026

Extremely helpful and very patient

A massive thank you to June Mitchell who was extremely patient whilst helping me with an issue with my account ! Reviewed on: 8th May 2026

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