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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,094 reviews, last reviewed 13th Feb 2026
42% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA Maturity Reminder I recently overlooked my ISA maturity reminder. but the SBS member relationship team kept prompting me - 2 phone calls and an email (from Katie McKnig... Read more Reviewed on: 13th February 2026
JA's avatar
JA

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3094)

Transferring my current maturing fixed ISA

5
My query related to transferring my current - maturing fixed ISA into the new E-ISA issue 92. I telephoned and spoke to Katie McKnight who was able to guide me through what was needed in a calm, clear and reassuring manner. Reviewed on: 9th December 2025
John C's avatar
John C

Good Experience.

5
Very helpful and straight forward. Reviewed on: 8th December 2025

Friendly, Polite Professional

5
People always polite, friendly helpful on the phone. Reviewed on: 8th December 2025

In branch service review

5
Very friendly experience. Staff were nice and efficient. Reviewed on: 8th December 2025

To be recommended.

5
Good experience, very efficient. Reviewed on: 8th December 2025

Everyone Helpful

5
Patience and help from the staff. Reviewed on: 8th December 2025

Good with investments.

5
All good, no issues, understanding the investors needs. Reviewed on: 8th December 2025

In branch service review

5
Being able to open and manage accounts in the centres. Reviewed on: 8th December 2025

Helpful, reliable and efficient.

5
Very approachable and knowledgeable I had 3 different transactions dealt with efficiently I visited which I had several helpful answers. Reviewed on: 8th December 2025

The best available

5
Very pleasant and efficient service as usual. Reviewed on: 8th December 2025

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