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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

31% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1679)

Professional, helpful, friendly

Everyone I speak to is very helpful - face-to-face or by phone. Reviewed on: 4th September 2024

Responsive, professional, efficient

Professional, no nonsense and efficient. No suggestions for improvement. Reviewed on: 4th September 2024

Simply the best

So easy to dealw ith. Clear in all details and do what they say without any hassle. Just wish there were more branches!!. Reviewed on: 4th September 2024

Efficient, reliable, friendly

It is very helpful to be able to speak to a member of staff for information about your savings accounts by telephone, which is answered promptly and clearly explained in a pleasant manner. Also I prefer your option of opening accounts by post rather than just by internet banking to be available to suit a range of customers' requirements. Reviewed on: 4th September 2024

Friendly, professional, efficient

Friendly staff, always helpful. Perhaps a higher limit for cash withdrawals would help?. Reviewed on: 4th September 2024

Accessible, efficient, friendly

Access to branches and staff is wonderful. Being able to call a branch and get thorugh to that branch is also great. Staff know me and I know them, staff are very helpful and friendly. Reviewed on: 3rd September 2024

Good to work with

Login page only shows 'user ID', doesn't show where answer should be, press return and puts you back to 'user ID', should go straight to password, you have to scroll down, why? Once logged in, it would be good to see my total investment with SBS. Reviewed on: 3rd September 2024

To date, OK

I have visual problems so if you could introduce correspondence in large print that would be beneficial. Reviewed on: 3rd September 2024

Competent, professional, polite

Staff are welcoming, helpful and knowledgeable. Reviewed on: 3rd September 2024

Excellent financial institution

Always a pleasure dealing with the Scottish Building Society staff in Inverness. Reviewed on: 1st September 2024

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