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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3594 reviews)

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4.91

Based on 3,590 reviews, last reviewed 16th Jun 2026

49% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Personal Service Katie, at Troon, with time and patience, led me through some form filling. It was very much a personal service. Reviewed on: 16th June 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3594)

I found the customer experience in the branch to be...

I found the customer experience in the branch to be very good but have now moved to a small town without a branch so set up online dealings. There were a couple of snags in the process but I was able to quickly speak with an advisor who talked me through to process to get started. The website looks easy enough but I would still prefer to use a branch if there was one near me. Reviewed on: 1st May 2026

Personal face to face service for my isa

Personal face to face service for my isa Reviewed on: 1st May 2026

Always great customer service

Always great customer service from Scottish Building Society. Katie from the Troon office was very helpful when I got in touch, polite and prompt with her support. Reviewed on: 1st May 2026

Excellent Customer Service as always

Very helpful today when in Glasgow to open new accounts, friendly, efficient and professional Reviewed on: 1st May 2026

No fuss, straight forward, and always friendly

No fuss, straight forward, and always friendly Reviewed on: 1st May 2026

Great service from the ladies in Inverness

Great service from the ladies in Inverness Reviewed on: 1st May 2026

Service in gala is always really good.

Service in gala is always really good..don't use online dont have a computer , much prefer to see the Lorraine in gala she's very helpful Reviewed on: 30th April 2026

I was assisted by Kaya today in Edinburgh and I cann...

I was assisted by Kaya today in Edinburgh and I cannot fault her service. Reviewed on: 30th April 2026

Quick and efficient service.

Quick and efficient service. Excellent customer service at service centre office at Queen Street, Glasgow. Reviewed on: 30th April 2026

ISA options

Audrey explained the options for reinvesting an ISA very well and made us aware of options we didn't know existed. This will be beneficial to our finances...thank you! Reviewed on: 30th April 2026

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