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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Super personal service.

Super personal service. Very helpful knowledgeable staff at this branch. Help was available to understand transfer by phone apps. Reviewed on: 17th March 2026

Excellent & friendly welcome

I am always greeted with warmth & a professional approach all the ladies are nice no complaints Reviewed on: 17th March 2026

New account, great service to open an Isa account.

New account, great service to open an Isa account. Reviewed on: 17th March 2026

Rachel was great with helping me to open a new account.

Rachel was great with helping me to open a new account. Reviewed on: 17th March 2026

A positive experience.

A positive experience. Audrey was very helpful and advised me which products were available. Set up the accounts quickly . It was great to be dealt with in person at a local brach Reviewed on: 17th March 2026

Kaia was very friendly and professional today.

Kaia was very friendly and professional today. I thought my transactions were going to be complicated but she made it very easy and clear when explaining everything. Reviewed on: 17th March 2026

Very pleasant, friendly and professional staff.

Very pleasant, friendly and professional staff. Reviewed on: 17th March 2026

second to none as always.

Audrey was very polite and helpful as always. Very pleased and left with a smile on face. Perfect Reviewed on: 17th March 2026

First Rate Service with a Smile

Audrey, the teller could not have been more helpful and pleasant throughout my time in the Galashiels branch. She gave me clear information and helped me transfer money into my account and with a lovely smile. SFirst rate Reviewed on: 16th March 2026

Thank you Loraine for your help with my applications...

Thank you Loraine for your help with my applications and Power of attorney accounts, great personal service. Reviewed on: 16th March 2026

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