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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Excellent

Money transfer excellent service Reviewed on: 16th March 2026

Savings experts!

I was in branch to sort out my savings and Abbie who was in training with Kaia was so helpful and friendly. Reviewed on: 15th March 2026

Audrey was very friendly and helpful.

Audrey was very friendly and helpful. Reviewed on: 15th March 2026

Met Audrey today at the Galashiels branch.

Met Audrey today at the Galashiels branch. So helpful with my queries. Could not gave has a better expetience. Reviewed on: 14th March 2026

Excellent customer service.

Excellent customer service. Scottish Building Society staff are always so friendly and helpful. Reviewed on: 13th March 2026

Abbie and Kaia were super helpful today and make my...

Abbie and Kaia were super helpful today and make my experience very easy. Reviewed on: 13th March 2026

I always have a lovely experience in the building so...

I always have a lovely experience in the building society as the staff are excellent. Kaia in Frederick street was great today. Reviewed on: 13th March 2026

I am an existing customer and I came into open an IS...

I am an existing customer and I came into open an ISA, this was very straightforward and Kaia was quick and helpful. Reviewed on: 13th March 2026

Very welcoming in Edinburgh.

Very welcoming in Edinburgh.. I was served by a new colleague at the front desk and she was very helpful Reviewed on: 13th March 2026

Excellent customer service

Very comfortable with conversation, everything explained about my new ISA, great service from Loraine Reviewed on: 12th March 2026

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