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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 2,945 reviews, last reviewed 2nd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2945)

No complaints

5
Shirley helped me with our ISA, very polite and helpful. Reviewed on: 17th October 2025

Fantastic, helpful, welcoming

5
I came in without an appointment and was seen to open an account an merge my pension. I wouldn't want to lose this ability to just come into branch. Reviewed on: 17th October 2025

Friendly, Local, Highly recommended

5
Excellent, everything went very well. Reviewed on: 17th October 2025

Friendly, helpful, understanding

5
Please continue to keep branch open I much prefer to speak to someone face to face. Reviewed on: 17th October 2025

Friendly efficient and professional.

5
Very friendly and efficient service. Reviewed on: 17th October 2025

Helpful , flexible, friendly

5
Very helpful staff giving reliable information and guidance. Opening hours very restrictive, difficult to attend in person when working. Reviewed on: 17th October 2025

Competitive, customer focusing, Approachable.

5
SBS is very customer forward communication are always clear and informative. Interest rates are competitive. Reviewed on: 17th October 2025

Excellent

5
Staff one on one service - advice on savings offers - good interest rates. Reviewed on: 17th October 2025

Investor and market aware.

5
Friendly, efficient and thoroughly professional service each time I have visited the branch. I trust SBS implicitly with my savings. Reviewed on: 17th October 2025

Great service from Audrey

5
Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Society given their commitment to high quality customer service. Reviewed on: 3rd October 2025
Joseph's avatar
Joseph

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