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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,047 reviews, last reviewed 15th Jan 2026
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had problems trying to close a savings account online.. Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" tha... Read more Reviewed on: 15th January 2026
Derek B's avatar
Derek B

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3047)

Adapt to challenger

5
It took too long to open an account, I suggest you send more emails. Reviewed on: 7th November 2025

In branch service review

5
Wonderful staff was great on the desk. Reviewed on: 7th November 2025

In branch service review

5
Chap was nice, gave me a brief overview and my account is all good now. Reviewed on: 7th November 2025

Very good efficient.

5
Talk about opening new account and explained everything well. Reviewed on: 7th November 2025

Efficient

5
The level of service received in Edenborough was wonderful, myself and my husband were impressed with how quick and efficient they all were. We were invited to an event in December which are unable to attend but will love to come to future events. Reviewed on: 7th November 2025

In branch service review

5
Everything cane on the Kyara was good. Reviewed on: 7th November 2025

Rates

5
Face to face appointment was week to get books marked up. Back this week to open a fixed rate ISA. Both times staff were very friendly, welcoming and highly professional. Everything sorted with peace of mind for my father. Excellent service. Reviewed on: 7th November 2025

Available, efficient, friendly.

5
Friendly efficient service. I like the fact that there is face to face contact. Reviewed on: 7th November 2025

Welcoming, Efficient, Reliable

5
Great to be able to talk with Knowledgeable people in branch and for them to efficiently help. Reviewed on: 7th November 2025

Dependable, Reliable, Friendly

5
Excellent customer service. Really impressed with your online offering would love to see a SBS mobile App. Special mention to Lorraine Thomson at Galashiels who was so helpful with online application. Reviewed on: 7th November 2025

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