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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3594 reviews)

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4.91

Based on 3,590 reviews, last reviewed 16th Jun 2026

49% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Personal Service Katie, at Troon, with time and patience, led me through some form filling. It was very much a personal service. Reviewed on: 16th June 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3594)

Visited Galashiels Branch this morning and was serve...

Visited Galashiels Branch this morning and was served by Audrey, she was very helpful and sorted out my ISA's for me. Great customer service Reviewed on: 27th April 2026

Audrey Smith.

Audrey. Very helpful staff. Excellent service. Reviewed on: 27th April 2026

I was unaware of which documents were necessary and...

I was unaware of which documents were necessary and had come Ill-equipped gor the interview. However, the relationship Centre Assistant, Loraine, very patiently helped me through the process of setting up and transferring to a new ISA. Reviewed on: 26th April 2026

Customer Service like no other!

I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His professionalism coupled with patience was disarming and he was able to solve the dilemmas I had with my accounts. This customer service is like no other - it is exceptional. Reviewed on: 24th April 2026

Audry & Lorraine are very friendly and very happy to...

Audry & Lorraine are very friendly and very happy to help and create a relaxed enviroment for me to recommend and trust the scottish building society Reviewed on: 24th April 2026

ISA opening

I was in Edinburgh branch to open an isa. June explained the options for me so that I could choose the best one for me. Great service! Reviewed on: 24th April 2026

It’s great I can still go in and speak to someone ea...

It’s great I can still go in and speak to someone easily about my accounts. Big banks have forgotten their customers Reviewed on: 24th April 2026

Myself and my husband moved providers to your selves...

Myself and my husband moved providers to your selves based on int rates last year and the service we received, we were back into branch today regarding up coming maturity and again the service was excellent the ladies are wonderful and helpful Reviewed on: 24th April 2026

Always a good experience in branch.

Always a good experience in branch. Staff friendly and efficient Reviewed on: 23rd April 2026

Friendly and welcoming.

Friendly and welcoming. Comfortable environment, relaxing and good on privacy. Reviewed on: 23rd April 2026

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