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Scottish Building Society: Savings reviews

4.81
Based on 1,679 reviews, last reviewed 6th Nov 2024
31% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
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Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

5
Car parking in your Aberdeen branch. Offer coffee to your customers as the Yorkshire Building Soc Reviewed on: 24th January 2022

In branch service review

5
I was made aware of the SBS because one of my Scottish cousins works for you. Living in the SW of England I was previously unaware. The only thing that could be improved from my point of view is to have staff in large print as I am visually challenged. Reviewed on: 29th July 2024

Excellent financial institution

5
Always enjoy my visits to the Inverness branch. Staff very friendly and extremely helpful. Reviewed on: 26th July 2024

Great, keep going

5
We are very happy with the Scottish BS, you can talk to a human being and also we have a passbook so we can see clearly how things are progressing. Fed up with all the technology that is way above us and being pushed aside as we get older. Reviewed on: 26th July 2024

Accessible, customer-friendly, efficient

5
I was impressed by the efficient and friendly way my business was conducted. I could find no fault with it . On the current climate your financial products are reasonable. Dealing with a local branch and face-to-face contact is a very important factor when deciding which financial institution to use. Reviewed on: 26th July 2024

Responsive, good values

5
I really like the Society's ethos and always get excellent customer support. I had an old issue recently when I chose to put the proceeds of a maturing account into a new one. I got an email saying it had been set-up but then another one immediately after saying it couldn't be accessible online. I queried this and was told it was fixed but I had to make a manual request to add it to my list of account. All fine in the end but not sure I've had this before. Reviewed on: 26th July 2024

Friendly, competitive, dependable

5
Staff are outstanding. Products are excellent. I also like the local support the society provides. Reviewed on: 26th July 2024

Professional and efficient

5
Phone answered well. Postal dealings clear and efficient. Reviewed on: 26th July 2024

On hand excellent

5
Friendly staff. Nothing to improve. Reviewed on: 26th July 2024

Efficient, competent, caring

5
Accessible, real people there to deal with anything. Reviewed on: 26th July 2024

Professional, friendly, polite

5
Small, friendly branch. Professional, knowledgeable and clearly explained. Reviewed on: 25th July 2024

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