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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

31% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1679)

Friendly, efficient, inviting

Understood needs, account opening easy, passbook sent out within a day, friendly, efficient, offer of refreshment is a nice touch. Reviewed on: 25th July 2024

Competent and approachable

Person to person contact is great. Reviewed on: 25th July 2024

Friendly, approachable, helpful

Very friendly and helpful, take time with me to explain products available. Reviewed on: 25th July 2024

Great, smart, Scottish

Since starting to save with SBS, I have been very satisfed with range of savings options. Currently interest rates for savers are good. I intend to continue being a customer. Reviewed on: 25th July 2024

Super, duper, great

Good service, I like to support local businesses. One area for improvement: on maturity of the bond, 17/07/24 payment should be made by faster payment thus in the customers account on 18/07/24. Payment was received on 19/07/24, faster payment is the norm in this industry now. Reviewed on: 25th July 2024

Straightforward, trustworthy, helpful

Personal service. Helpful staff. Ability to use paper forms as well as online access. I love that you can speak to a real human easily. Reviewed on: 25th July 2024

Behind the times

Money transfers are slow to appear. Online service is dated - applying to add accounts, really? Desperately needs an app!. Reviewed on: 25th July 2024

In branch service review

After a difficult and lengthy ISA transfer with many hiccups, the branch manager in Glasgow was extremely helpful in resolving this. Reviewed on: 25th July 2024

Friendly, efficient, traditional

I like having a local branch in Glasgow, Queen Street staff are friendly, courteous and efficient. The Scottish Building Society has a traditional feel and the customer feels valued. It's a mutual society, not a bank. Very low profile though, publicity could be improved to attract new members. Reviewed on: 25th July 2024

Traditional, personal service

On our visit to the Glasgow Queen Street branch today we met with a really helpful employee and all went well. Personally, I like the fact that the Society is relatively small and one does not deal with staff in faraway places. Reviewed on: 25th July 2024

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