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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3067 reviews)

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4.89

Based on 3,066 reviews, last reviewed 4th Feb 2026

43% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I needed to open a regular savings account I needed to open a regular savings account and sent an application by email. I was contacted by Kath who took me through what other documents I had to... Read more Reviewed on: 4th February 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3067)

Professional, Friendly, Efficient

My query was handled quickly and in a professional and friendly way. Reviewed on: 7th November 2025

Old Fashioned experience.

Nice environment friendly efficient staff. Reviewed on: 7th November 2025

Competitive, Service, Products

Great local service, competitive savings rates, at ease during visit, easy to understand products and options. Reviewed on: 7th November 2025

Helpful, Knowledgeable, Friendly.

Very informative, helpful staff at all times. Reviewed on: 7th November 2025

Professional, Friendly, Helpful

We went into Edinburgh branch and were seen and dealt with in a professional manner. We have had a couple of queries and the telephone conversations we had with the staff was informative and she solved our queries within minutes. Reviewed on: 7th November 2025

Friendly, Professional, Established

Not being able to apply online was unexpected but not really an issue. It did take me a while to find my Cheque been though. All the information was sent was clear and concise. Reviewed on: 7th November 2025

Friendly, Helpful, Service

Lovel the face to face rather than online, always friendly staff. Reviewed on: 7th November 2025

In branch service review

The only thing I can think of that would be development of the online. Reviewed on: 7th November 2025

Quick and courteous correction of my error.

Opened new account and I made mistake in transaction. Messaged with explanation of error and corrected, without fuss, in 24 hours. Reviewed on: 4th November 2025

Spoke to Lorraine re query on opening a savings acco...

Spoke to Lorraine re query on opening a savings account, she talked me through final stages to open account & make deposit. All done in a very friendly, patient & professional way which I really appreciated. Thank you so much. Reviewed on: 3rd November 2025

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