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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

31% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1679)

First class service

Excellent. So helpful and kind. Alleviated our fears and concerns. Excellent customer service. Reviewed on: 25th July 2024

Efficient, friendly, good savings rates

Commitment to mutual status, no pressure to be online, loyalty products, independent (i.e. not part of larger group with different/conflicting interests). Reviewed on: 25th July 2024

Good customer service

Friendly and helpful staff. Selection of products with clear and straightforward information. Reviewed on: 25th July 2024

Traditional, courteous, helpful

Traditional, courteous service. Informative and patient explanation of options. Reviewed on: 25th July 2024

All my queries were comprehensively dealt with in an...

All my queries were comprehensively dealt with in an efficient, reassuring and friendly way and I wondered if I was asking crucially relevant questions about what I really needed to know without being at all sure what to ask in the first place. Reviewed on: 23rd July 2024

Super, smashing, great

Great staff, great service, good savings rates. Opening times are a bit restrictive especially as the nearest branch is 50min drive away. Reviewed on: 19th July 2024

Friendly, attentive, excellent

Lovely staff who were extremely helpful and very knowledgeable in Inverness. Reviewed on: 15th July 2024

Friendly, competent, simple

Very friendly staff. Simple procedures to open accounts. Reviewed on: 15th July 2024

Reliable, not loyal

I sent my ISA book to be updated and upgrade my ISA to 5.25% following a phone conversation with SBS. Have discovered book sent is missing and I wasn't upgraded to 5.25%. Other banks automatically offer best rates to customer and change over if they haven't heard from you. Reviewed on: 12th July 2024

Local, friendly, trustworthy

Great staff, always customer focused. Reviewed on: 11th July 2024

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