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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,928 reviews, last reviewed 15th Aug 2026

17% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Careful and helpful attention to opening an ISA Careful and helpful attention to opening an ISA Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

Very helpfull with request.

Very helpfull with request. Polite and listening to concerns Reviewed on: 10th July 2026

I am a new member, Shirley helped me to go through o...

I am a new member, Shirley helped me to go through options for my inheritance and was very patient, friendly and knowledgeable. Reviewed on: 10th July 2026

I had a really positive experience

I had a really positive experience at the Scottish Building Society. Abbie was friendly, helpful, and efficient when dealing with my transactions at the counter. Great customer service and much appreciated. Reviewed on: 10th July 2026

Troon Service

Always a pleasure coming in to the Troon branch. The girls always listen to us. De on the counter served me today and explained everything so well. Reviewed on: 10th July 2026

Scottish building society is very easy to deal with...

Scottish building society is very easy to deal with and the staff are always so efficient. I was helped by Kaia today who took me through a bond application. Reviewed on: 10th July 2026

Very helpful staff.

Very helpful staff..I had the privilege of being assisted by june who fixed all my issues getting online..I must add it was not the Scottish that was the issue it turned out to be me so I was eternally grateful for her support, what a wonderful company Reviewed on: 10th July 2026

Called as somebody had told me they would email a ta...

Called as somebody had told me they would email a tax statement to me but never received it. June gave me figure over phone and is going to send it to me. She also went through my other accounts to make sure they were right for me. Discovered I had lost a passbook so going to send a form so I can get another one, extremely grateful for her help Reviewed on: 9th July 2026

June was so patient and helpful getting me set up fo...

June was so patient and helpful getting me set up for online access she took me through all the steps on the phone and was so clear with her support thank you for making my day less stressful Reviewed on: 9th July 2026

Excellent Service

Great face to face experience in Glasgow office today. I couldnt access my online profile and Rachel sat with me and talked me through how to do this, from start to finish. I am now able to access my savings online Reviewed on: 9th July 2026

Natalie treated us like VIPs, it was a fantastic exp...

Natalie treated us like VIPs, it was a fantastic experience being new to the Society. Professional yet very friendly and we were made to feel so very welcome. Reviewed on: 9th July 2026

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