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Scottish Building Society: Savings reviews

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4.82
Based on 1,839 reviews, last reviewed 31st Jan 2025
42% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
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Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

Reliable, approachable, competitive

4
I didn't realise you had other branches. It's confusing when you write to one and part of your request is dealt with elsewhere by a different person who does not have the full story. Reviewed on: 23rd September 2024
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Professional, helpful, pleasant

5
Your Glasgow branch being centrally situated is easy to reach by public transport, where your staff gave excellent service. Reviewed on: 7th October 2024
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Traditional, elusive, friendly

4
Access is very limited as you keep closing access points. Reviewed on: 30th September 2024
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Efficient, accommodating and customer friendly

5
Attentive to the wishes of the customer. Reviewed on: 30th September 2024
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To the point

5
Staff were fantastic - as always. Reviewed on: 30th September 2024
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Very good staff

5
All very helpful, polite and helpfully informative. Staff were pleasant and easy to deal with. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
A warm welcome, followed up with a highly professional, friendly full explanation of how my wife and I could open up accounts with the Society. A very easy and pleasant experience on our first (and not the last) vist to the Queen Street branch. Impressed!!. Reviewed on: 30th September 2024
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Service, rates, excellent

5
Walked in to smiling staff, attended to immediately, explained what I wanted, no pressure, all done and dusted efficiently. No stupid sales talk. I was given a leaflet with all the savings you have. Reviewed on: 30th September 2024
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In branch service review

5
As an 'oldie' it was refreshing to find a Society which allowed access to an individual as opposed to having to do things online which can be a real problem for people of a certain age group. Reviewed on: 30th September 2024
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Verified Member

Quietly efficient Society

5
Asked to open a savings account, I was given the options, forms completed, passbook etc. arrived by post two days later. Reviewed on: 30th September 2024
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In branch service review

3
Online account not user friendly. Unable to transfer account balance to Royal Bank of Scotland. Reviewed on: 26th September 2024
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