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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Human contact!

5
Local location, pleasant human service. Ideal for a 'grey hair'. Good opening hours. Reviewed on: 19th February 2025

Friendly, professional, local

5
From opening account to closure, it was a positive experience. The only reason we did not reinvest was due to the interest rate - we could get better elsewhere. One thing I could suggest is sending information on all interest rates and not just fixed rate bonds (or whatever is maturing). Reviewed on: 19th February 2025

Personal, friendly, service

5
As a drop in new customer, I felt immediately the friendly welcome and willing help with my enquiry. Returned the following morning to open first account and they were again helpful in making the whole experience positive. Reviewed on: 19th February 2025

Fast, efficient, helpful

5
Fast, efficient, helpful. Open more branches. Reviewed on: 19th February 2025

Efficient, accurate, supportive

5
To date I have found the staff helpful and efficient and requests for information etc. have been undertaken swiftly and accurately - something which is sadly becoming increasingly rare. I also appreciate being able to operate accounts by post and have not felt pushed online. Reviewed on: 13th February 2025

Accessible, helpful, efficient

5
I like being able to go into brancg and being able to talk to staff face-to-face. I also like the two staff who were friendly, helpful and efficient. Reviewed on: 13th February 2025

Could improve considerably

4
Opening hours of Aberdeen banch are very limited. Very difficult to get open - closed for lunch for 1 hour, and no Saturday opening. Reviewed on: 13th February 2025

Local contact, invaluable

5
As always, nothing to beat face-to-face contact, and an office in the local area. Reviewed on: 12th February 2025

Efficient, helpful, professional

5
Very easy to deal with and you can trust them to do a good job of looking after my money. Reviewed on: 11th February 2025

In branch service review

4
Good interest rates. Not as straightforward as it could be to open account online. Reviewed on: 11th February 2025

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