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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Local, Scottish, reassuring

Friendly, professional, helpful service. Great to come into a bank and speak to a person. Reviewed on: 21st February 2025

Second to none

We had a second to none experience. Loraine in particular provided an excellent service has very high standards and she was well equipped to help with anything we asked or needed help with. She was the main contact. The other members of staff were very helpful too. Reviewed on: 21st February 2025

Friendly, efficient, informative

Great experience - Loraine was friendly, informative and very efficient. ISA application was made to feel like a very simple and easy process. Reviewed on: 21st February 2025

Informative, friendly, helpful

I dealt with Sophie to open an account and she was very helpful. I had some questions about ISA as my late husband dealt with our finances and I am not very savvy. Sophie was very patient and made everything very easy. Reviewed on: 21st February 2025

Scottish and proud

Staff always polite and helpful. I feel welcome in branch. Rates could be better. Reviewed on: 21st February 2025

Helpful, efficient, friendly

Opening an account, by myself was a new experience for me, as I'm recently widowed. The young lady was very helpful and understanding. Security at the branch was impressive. Reviewed on: 20th February 2025

Fantastic customer service

Staff are very helpful at all times and the 'walk-in' service is brilliant. Reviewed on: 20th February 2025

Low maintenance ISA savings, bonus rugby tickets,

Low maintenance ISA savings, bonus rugby tickets, Reviewed on: 20th February 2025

Friendly, knowledgeable, smart

Staff very friendly and knowledgeable. Jake explained everything to us and Eva made us very welcome when we entered. Jake opened up our new accounts. Very enjoyable visit. Reviewed on: 19th February 2025

Excellent, friendly, helpful

Both members of your Edinburgh branch were both friendly and helpful. Please thank them personally on my behalf. Reviewed on: 19th February 2025

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