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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3435 reviews)

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4.91

Based on 3,435 reviews, last reviewed 1st May 2026

86% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Polite, friendly, informative

Very pleased as people listen and are friendly and informative. Reviewed on: 9th October 2024

Efficient, well-organised, attentive

As I am a new member to Scottish Building Society I am very pleased with the help given and the attentive manner shown when I opened my account. I don't know if any improvements are necessary. Reviewed on: 9th October 2024

Value for money

I have very little contact with SBS. Scottish Building Society to my mind are always competitive for savings. Reviewed on: 8th October 2024

Efficiently old-fashioned!

Very easy to arrange appointment.. Everything was ready and prepared in advance for me to sign. Very efficient meeting. Only negative was some delay in liaison between the call centre and branch; had to be phoned back which could have been inconvenient. Reviewed on: 8th October 2024

Safe, accessible, efficient

On this occasion I was simply renewing a bond so all went smoothly. Like the fact there is an office to speak to someone face-to-face. Reviewed on: 7th October 2024

Mutually owned, local

In a world where there is global pressure to privatise everything, it is refreshing to see some businesses that are still mutual. Also, it is nice to have a branch network where you can speak to friendly staff. Reviewed on: 7th October 2024

Professional, helpful, pleasant

Your Glasgow branch being centrally situated is easy to reach by public transport, where your staff gave excellent service. Reviewed on: 7th October 2024

Traditional, elusive, friendly

Access is very limited as you keep closing access points. Reviewed on: 30th September 2024

Efficient, accommodating and customer friendly

Attentive to the wishes of the customer. Reviewed on: 30th September 2024

To the point

Staff were fantastic - as always. Reviewed on: 30th September 2024

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