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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3986 reviews)

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4.91

Based on 3,984 reviews, last reviewed 22nd Aug 2026

32% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Katie McKnight was extremely helpful, in fact, witho... Katie McKnight was extremely helpful, in fact, without her help I don't think I would have been able to register for the new login system. Reviewed on: 22nd August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3986)

Friendly Welcoming Reassuring

Appointment was very informative and helpful it was a shame I couldn't open the account when I first came in and needed and appointment. Reviewed on: 16th May 2025

Customer Focused

Prompt, polite and efficient service. Clear Explanations, Competitive interest rates. Reviewed on: 16th May 2025

Helpful, Courteous, Informative

Every query I had was explained thoroughly by courteous and helpful staff. Reviewed on: 16th May 2025

Helpful, Approachable, diligent

Like local office, Able to deal face to face. Reviewed on: 16th May 2025

In branch service review

Everyone I have met with at the SBS in Galashiels has been very helpful and friendly. One of them even helped me when the branch should have been closed. Reviewed on: 9th May 2025

Pleasant staff to speak to

Office moved, hope this one remains open. Reviewed on: 9th May 2025

Friendly, Helpful, Advice

At my age I like to go to branch. Less than 10 mins by car, Easy parking . Reviewed on: 9th May 2025

Friendly, Personal, Service

Friendly knowledgeable and courteous staff, able to speak with real people, face to face, Please keep local branches open. Reviewed on: 9th May 2025

Knowledgeable, Accessible

Always friendly and always available for face to face communication. Reviewed on: 9th May 2025

Friendly, Welcoming, Helpful

Friendly staff, Competitive products, Convenient branch. Reviewed on: 9th May 2025

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