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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,675 reviews, last reviewed 2nd Jul 2026

35% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Thanks Lorraine for helping me with my accounts I co... Thanks Lorraine for helping me with my accounts I come in every year and it's the only organisation where it feels easy and stress free! Reviewed on: 2nd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Efficient, helpful, friendly

Reinvestment in fixed rate ISA was straightforward. Good service. Reviewed on: 25th February 2025

Customer service excellent

Prompt response with the ability to meet the customer's needs. Reviewed on: 25th February 2025

Excellent customer service

Competitive interest rates. Good customer service. Excellent. Reviewed on: 25th February 2025

Personal service given

Face-to-face assisting with SBS employee. I was not told to just look online to find out about ISA accounts. Reviewed on: 25th February 2025

Accessible, friendly, helpful

I like fact members get better rates. I like fact it is a Scottish building society, I like fact there are branches to be able to go into. I like fact I can speak with staff at my branch and they know me, I like the fact the staff are all so very helpful, I like the fact the staff stick to my instructions. Could do with a little more interest - keep pace with inflation. Reviewed on: 25th February 2025

Helpful, professional, friendly

Always same person on the desk out front. Friendly, helpful, professional, clear instructions and keep Shirley in the Inverness branch. Reviewed on: 25th February 2025

In branch service review

Wish there was still a local branch. I'm always nervous using the postal service and worry that things will go missing. Otherwise I am really pleased with the service and very happy. Reviewed on: 24th February 2025

Accessible, friendly, branch

Has a branch, face-to-face, easy to get to. Reviewed on: 24th February 2025

Welcoming, friendly, knowledgeable

Local branch, friendly staff, knowledgeable and welcoming. Comfortable experience. But better interest rates would help. Reviewed on: 24th February 2025

Clear, concise, friendly

Convenient and easy to deal with - and staff very helpflu and current products meet our requirements. Reviewed on: 24th February 2025

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