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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3219 reviews)

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4.90

Based on 3,214 reviews, last reviewed 16th Mar 2026

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Service with a Smile Audrey, the teller could not have been more helpful and pleasant throughout my time in the Galashiels branch. She gave me clear information and helpe... Read more Reviewed on: 16th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3219)

Good customer service

The young man I spoke with was very helpful. Branch nice too. Reviewed on: 28th June 2024

In branch service review

Excellent service today, very easy, no problems, thank you to Lorraine. Reviewed on: 28th June 2024

Good rates

They are always helpful. Miss the local agency in Nairn as it saves a 35 mile round trip. Reviewed on: 28th June 2024

Friendly, good service

I like that I can go into a branch and talk to someone face-to-face. Reviewed on: 28th June 2024

Traditional customer service

Having a local branch where you can go in and talk to a member of staff face-to-face. Not too much modern technology. Reviewed on: 28th June 2024

Simply the best

I like that its team members are always professional, friendly and helpful. Interest rates are competitive. Reviewed on: 27th June 2024

Pleasant, professional, helpful

Been banking with Scottish Building Society for many years and have not found a better bank or building society for service. Reviewed on: 27th June 2024

Friendly, convenient, accessible

A good building society. Whilst waiting you often hear other people being served - maybe more provacy needed. Reviewed on: 27th June 2024

Efficient, professional, pleasant

All staff make you feel welcome and are very mannerable. I have used Troon and Glasgow and no complaints. More whisky tasting nights please. Reviewed on: 27th June 2024

Efficient, friendly, professional

Pleasant, helpful and knowledgeable staff (Troon relationship centre). Good range of savings products. Reviewed on: 27th June 2024

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