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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,675 reviews, last reviewed 2nd Jul 2026

35% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Thanks Lorraine for helping me with my accounts I co... Thanks Lorraine for helping me with my accounts I come in every year and it's the only organisation where it feels easy and stress free! Reviewed on: 2nd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Personal, professional, competitive

Good range of savings products with better interest rates for longer standing customers. Feels like a far more personal service. I like being able to speak to a smaller team who are always polite, professional and helpful. Reviewed on: 27th February 2025

Welcoming, efficient, knowledgeable

Our first dealings with the Society were to move an ISA to the Society from YBS and also to open a savings account. All this business was conducted with efficiency and a pleasant manner. Reviewed on: 27th February 2025

In branch service review

The ISA interest rates are good-ish, the explanatory information is clear and simple to follow, the phone contact is courteous and easy to contact and the staff well-briefed and knowledgeable. Email contact is prompt in response and helpful. Overall I felt my custom was valued (I was a little surprised not to have an account update at the end of the financial year though). Reviewed on: 27th February 2025

Helpful and efficient

Made to feel very welcome. The lady we spoke to listened to ur request and explained everything thoroughly to us prior to changing our accounts. Reviewed on: 26th February 2025

Friendly, safe, dependable

Very friendly and efficient. Decent range of savings at competitive interest rates. Other banks and building societies have similar rate, some are slightly better but we like the Scottish Building Society ethos. Reviewed on: 26th February 2025

Easy to understand

Very easy to talk to, make you feel at home, very pleasant to deal with. I would recommend them to anyone. Reviewed on: 26th February 2025

Helpful, efficient, and Scottish

Helpful friendly staff - actual, real people! Your Galashiels office is local and convenient. Interest rates are fair. Reviewed on: 26th February 2025

Overall very satisfied

We were transferring a matured ISA from another provider, we found the staff at SBS very helpful and we were offered a better rate for a one-year fixed ISA. Reviewed on: 26th February 2025

Local, friendly, Scottish

I like dealing with a local building society, have always found the staff eager to help and they do not rush me. I also liked the informative afternoons about money scams and what to look out for. Maybe you could have some more info afternoons. Reviewed on: 26th February 2025

Excellent customer service

The service I received from Lorraine and Kathlen in the Galashiels branch was exemplary. Efficient, courteous and friendly - I cannot compliment them enough. Reviewed on: 26th February 2025

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