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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3435 reviews)

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4.91

Based on 3,435 reviews, last reviewed 1st May 2026

86% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Accessible, local, reassuring

It is Scottish and local. Staff are helpful and friendly. Opening hours are a bit limited. Reviewed on: 22nd October 2024

Excellent, good service

Very good experience with staff explaining the process in full. Reviewed on: 22nd October 2024

In branch service review

Neha was extremely helpful and very professional. Reviewed on: 22nd October 2024

Excellent friendly service

Very friendly staff, great ambiance and atmosphere. Reviewed on: 22nd October 2024

Home, family, personable service

I feel at home in the Scottish Building Society, please do not close the branch. Reviewed on: 22nd October 2024

Friendly, helpful, professional

Staff were really friendly and helpful. Very efficient and helpful. Reviewed on: 22nd October 2024

Could do better

I like the Scottish Building Society because it is local, but - I don't do electronic banking. Every year I have to phone you to request a statement of interest received and balances which you send out (so I assume a lot of other people do too), why do you not send it out automatically. Reviewed on: 21st October 2024

Friendly, competent, efficient

I enjoy the fact I can use a branch and not be forced to go online if I do not wish to. Reviewed on: 15th October 2024

Friendly and efficient

Good communication throughout my recent transactions with the Society. Reviewed on: 15th October 2024

Professional and reliable

Very quick and very easy to open an account. A pleasure. Reviewed on: 15th October 2024

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