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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,688 reviews, last reviewed 1st Jul 2026
41% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service by Loraine in Glasgow. Great service by Loraine in Glasgow. Closure of account into regular saver completed swiftly and efficiently, not to mention with a friendly smile. Sa... Read more Reviewed on: 1st July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3673)

Helpful and efficient

5
Made to feel very welcome. The lady we spoke to listened to ur request and explained everything thoroughly to us prior to changing our accounts. Reviewed on: 26th February 2025

Friendly, safe, dependable

5
Very friendly and efficient. Decent range of savings at competitive interest rates. Other banks and building societies have similar rate, some are slightly better but we like the Scottish Building Society ethos. Reviewed on: 26th February 2025

Easy to understand

5
Very easy to talk to, make you feel at home, very pleasant to deal with. I would recommend them to anyone. Reviewed on: 26th February 2025

Helpful, efficient, and Scottish

5
Helpful friendly staff - actual, real people! Your Galashiels office is local and convenient. Interest rates are fair. Reviewed on: 26th February 2025

Overall very satisfied

5
We were transferring a matured ISA from another provider, we found the staff at SBS very helpful and we were offered a better rate for a one-year fixed ISA. Reviewed on: 26th February 2025

Local, friendly, Scottish

5
I like dealing with a local building society, have always found the staff eager to help and they do not rush me. I also liked the informative afternoons about money scams and what to look out for. Maybe you could have some more info afternoons. Reviewed on: 26th February 2025

Excellent customer service

5
The service I received from Lorraine and Kathlen in the Galashiels branch was exemplary. Efficient, courteous and friendly - I cannot compliment them enough. Reviewed on: 26th February 2025

Efficient, helpful, friendly

5
Reinvestment in fixed rate ISA was straightforward. Good service. Reviewed on: 25th February 2025

Customer service excellent

5
Prompt response with the ability to meet the customer's needs. Reviewed on: 25th February 2025

Excellent customer service

5
Competitive interest rates. Good customer service. Excellent. Reviewed on: 25th February 2025

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