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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3214 reviews)

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4.90

Based on 3,214 reviews, last reviewed 16th Mar 2026

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Service with a Smile Audrey, the teller could not have been more helpful and pleasant throughout my time in the Galashiels branch. She gave me clear information and helpe... Read more Reviewed on: 16th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3214)

Helpful, great

Over the years the staff at the Inverness branch have been consistently friendly and helpful. Reviewed on: 8th July 2024

Pleasant helpful staff

Staff at the Troon branch are very very helpful especially to elderly ladies such as myself. Reviewed on: 8th July 2024

Friendly and efficient

The branch is on the high street to access at any time. Reviewed on: 8th July 2024

Scottish, efficient, reliable

The prompt replies I receive when dealing with them is a plus. The dreadful recording when phoning is a minus. Reviewed on: 8th July 2024

Friendly, helpful, courteous

The relaxed and friendly atmosphere is great, but more branches would be helpful. Reviewed on: 8th July 2024

Efficient, friendly, convenient

Staff in Troon branch always extremely helpful, efficient and friendly. Reviewed on: 5th July 2024

Continued strong performance

A very good building society - staff are very helpful and polite. I think a lot of senior customers would appreciate a local branch. Reviewed on: 5th July 2024

Local, friendly, competitive

The staff in Glasgow branch are very pleasant and helpful. Interest rates are very good. Reviewed on: 5th July 2024

Scottish, safe, secure

Everyone has been so helpful. Everything was explained and the staff provided the information I needed. Reviewed on: 5th July 2024

Friendly and helpful

I like the fact that when the interest rate changes on a variable savings product I don't have to reapply, it happens automatically. Reviewed on: 5th July 2024

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