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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,435 reviews, last reviewed 1st May 2026
86% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Very fair

5
I found Lorraine very helpful and knowledgeable of products available to me. Very professional. Reviewed on: 29th October 2024
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Safety of funds and explanations excellent

5
Account explained and questions answered clearly. Polite staff. Reviewed on: 29th October 2024
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Helpful, good service

5
It was very easy to open an account. Staff were very helpful in Glasgow and explained everything. Reviewed on: 29th October 2024
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In branch service review

5
Easy and fast service. Very friendly. Reviewed on: 29th October 2024
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Friendly and business-like

5
Pleasant and personable staff made the interaction easy. Reviewed on: 29th October 2024
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In branch service review

5
Great service and Scottish. Quick and easy to open account. Reviewed on: 29th October 2024
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Verified Member

Helpful, efficient, professional

5
Most helpful and transaction well explained. Reviewed on: 29th October 2024
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Verified Member

Very good service

5
Quick and efficient and friendly service. Clear and concise info. Reviewed on: 29th October 2024
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Caring, friendly, warm

5
SBS is still a Building Society - converys the original values of care and kindness and patience. Every member of the team here is Glasgow communications these values. I notice there is a turnover of staff which is unexpected as may in time corrode your values. Perhaps pressure of work may worsen the situation. They all deserve renumeration for going the extra mile. More staff to aid the time given to your members. Many thanks for everything. Reviewed on: 29th October 2024
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Verified Member

Friendly and polite

5
We have been a member of the Scottish Building Society for many years as we are now well into our eighties, and are not on the internet, we re rely on the post hopefully which comes, which isn't any fault of the Society, otherwise the experience we have had with you has been very efficient. Reviewed on: 29th October 2024
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