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Scottish Building Society: Savings reviews

4.91
Based on 3,688 reviews, last reviewed 1st Jul 2026
41% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service by Loraine in Glasgow. Great service by Loraine in Glasgow. Closure of account into regular saver completed swiftly and efficiently, not to mention with a friendly smile. Sa... Read more Reviewed on: 1st July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3673)

In branch service review

5
It is nice to visit and see a friendly face. I feel very welcome here and there is a good selection of products. Reviewed on: 28th February 2025

Informed, friendly, polite

5
As a former accountant, I ask a lot of questions to ensure my accounts are in good hands. They field my questions with well though out answers and makes me trust the Society. Reviewed on: 28th February 2025

Local, personable, effective

5
Available in town - face-to-face. Reviewed on: 28th February 2025

Great Society to have

5
It is quite straightforward advise that was given, so I am quite happy to come back and open a savings account a receive further advice. Reviewed on: 28th February 2025

Clean, quick, ideal

5
Troon - quick, clean, ideal conditions for us. Reviewed on: 28th February 2025

In branch service review

5
Staff very helpful. Member of staff telephoned but couldn't get through to me so subsequently emailed and I received the information I needed. Reviewed on: 27th February 2025

Welcoming, efficient, knowledgeable

5
Transfer of ISA from YBS to new ISA with Scottish Building Society was explained then executed fully and efficiently by staff. Reviewed on: 27th February 2025

Personal, professional, competitive

5
Good range of savings products with better interest rates for longer standing customers. Feels like a far more personal service. I like being able to speak to a smaller team who are always polite, professional and helpful. Reviewed on: 27th February 2025

Welcoming, efficient, knowledgeable

5
Our first dealings with the Society were to move an ISA to the Society from YBS and also to open a savings account. All this business was conducted with efficiency and a pleasant manner. Reviewed on: 27th February 2025

In branch service review

5
The ISA interest rates are good-ish, the explanatory information is clear and simple to follow, the phone contact is courteous and easy to contact and the staff well-briefed and knowledgeable. Email contact is prompt in response and helpful. Overall I felt my custom was valued (I was a little surprised not to have an account update at the end of the financial year though). Reviewed on: 27th February 2025

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