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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3435 reviews)

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4.91

Based on 3,435 reviews, last reviewed 1st May 2026

86% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Very customer focused

Scottish, friendly, very good correspondence, and good rates of interest. Reviewed on: 1st November 2024

Efficient, courteous, helpful

When I have spoken to SBS representatives they have always been courteous, efficient and knowledgeable about your products. Reviewed on: 1st November 2024

There to help

Very good customer service in Galashiels. My questions answered in an easy to understand manner. Reviewed on: 1st November 2024

Outstanding local service

Always very helpful and I have complete trust in the service. Reviewed on: 1st November 2024

Professional, efficient and clear

Very efficient staff and decent rates of interest. Reviewed on: 1st November 2024

Just the job

I like the building society as it's easy to deal with, and you pay good interest which is important to pensioners. Reviewed on: 1st November 2024

Quick, efficient, professional

Still providing passbooks, service was quick and professional, able to contact easily by phone with quick response too. Reviewed on: 1st November 2024

Very good

I have been a customer for well over 50 years, need I say more?. Reviewed on: 1st November 2024

Brilliant Scottish asset

I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on offer with good interest rates for savers. Reviewed on: 29th October 2024

Great, friendly, efficient

Efficient phonecall by Peter, followed up with face-to-face service at the office in Glasgow with Lorraine. Easy and efficient, pleasant and friendly. Reviewed on: 29th October 2024

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