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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3688 reviews)

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4.91

Based on 3,688 reviews, last reviewed 1st Jul 2026

41% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great service by Loraine in Glasgow. Great service by Loraine in Glasgow. Closure of account into regular saver completed swiftly and efficiently, not to mention with a friendly smile. Sa... Read more Reviewed on: 1st July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3672)

Warm, welcoming and helpful

I like that I can come to the branch in Glasgow and talk to someone face-to-face - very good customer care. Reviewed on: 28th February 2025

Great friendly service

I feel a valued customer as it's small and friendly, and feels more customer focussed than the bigger banking institutions. Not sure about the TV in branch being used for advertising as it means hanging about watching to watch what is being promoted. Reviewed on: 28th February 2025

Efficient, product well explained, friendly

Staff are polite, welcoming and explained the product clearly. Reviewed on: 28th February 2025

Excellent service, thanks

I am executor for my cousin who had a small saving with the Society. Loraine was excellent and helped me with what was needed - very good service. Reviewed on: 28th February 2025

Excellent customer service

Lorraine was very helpful and friendly. Reviewed on: 28th February 2025

Friendly, excellent service

Great friendly service everytime I come into the branch. I look forward to coming in again soon. Reviewed on: 28th February 2025

Friendly, efficient, human

Friendly, personal service. They remember who you are and smile and recall what business you generally do. Reviewed on: 28th February 2025

Efficient, professional, friendly

Opening a new account was totally stress free thanks to Lorraine. Reviewed on: 28th February 2025

A nice branch

My product makes it easy to manage my account and every time I visit the branch or phone up, the staff are very helpful. Reviewed on: 28th February 2025

In branch service review

It is nice to visit and see a friendly face. I feel very welcome here and there is a good selection of products. Reviewed on: 28th February 2025

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