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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3986 reviews)

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4.91

Based on 3,984 reviews, last reviewed 22nd Aug 2026

32% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Katie McKnight was extremely helpful, in fact, witho... Katie McKnight was extremely helpful, in fact, without her help I don't think I would have been able to register for the new login system. Reviewed on: 22nd August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3986)

Helpful, Friendly

Great service , always friendly cant fault. Reviewed on: 28th May 2025

Local, Professional, Accurate

Enjoy visiting the branch where any transactions are dealt with promptly and accurately. Reviewed on: 28th May 2025

Very helpful

Spoke with a lovely lady today regarding the Interest on my savings account.She was very helpful Reviewed on: 28th May 2025

Frustrating, Difficult, Unhelpful

I requested transfer of my maturing funds into a nominated up bank account and provided my bank account details. However I was told by your member of staff that the transfer would not be done unless I sent a copy of my bank account statement which is was not prepared to do. I was told that I therefore had to be send a cheque. This created more of a problem for me as I do not have a local bank branch. Reviewed on: 23rd May 2025

Behind the times

Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

Efficient, Excellent Service

Speak very clearly and easy to understand on telephone. Postal communication is very fast with no delays. Decent interest rates. Reviewed on: 23rd May 2025

In branch service review

Once my bond has closed on maturity I could no longer see detailed such as interest on the account website. This is inconvenient, can you change the system to show this on closed accounts. Need 2 factor security. Reviewed on: 23rd May 2025

Friendly Efficient Competitive

Really straightforward to deal with, Friendly, efficient staff. Good to have a passbook. Reviewed on: 23rd May 2025

Very Informative Information

Very pleasant and easily dealt with requirements of my visit. Reviewed on: 23rd May 2025

Friendly, Helpful, Informative

Positive , Helpful, Informative experience. Reviewed on: 23rd May 2025

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