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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3223 reviews)

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4.90

Based on 3,223 reviews, last reviewed 17th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there to help with online problems! Always there to help with online problems! Me belonging to the older generation I’m not very good with all the technology . Reviewed on: 17th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3223)

Scottish, local, value

Scottish - most important, local office, friendly and efficient service. Absolutely no complaints. Reviewed on: 12th June 2024

Best of all

Staff at Scottish BS are always pleasant and helpful and any questions we have are dealt with promptly and efficiently. Reviewed on: 12th June 2024

Really really helpful

Couldn't improve anything. The staff at Galashiels branch are wonderful. Reviewed on: 12th June 2024

Friendly, reliable, trustworthy

Local (nearly) offices you can go into. Passbooks. Accessible cash. Reviewed on: 12th June 2024

In branch service review

Branches are open, and staff are always nice and helpful. Reviewed on: 12th June 2024

Scottish, sound, trustworthy

I like to support the only building society in Scotland. The staff are always proactive in advising the best products and are always courteous. Reviewed on: 12th June 2024

Very very good

Very courteous and efficient service. Reviewed on: 12th June 2024

Bit outdated

Application forms for new ISA accounts need to be made clearer when ISA transfers are involved. Reviewed on: 12th June 2024

Brilliant, friendly, effective

Great service. Great to have face-to-face with friendly, professional staff. Reviewed on: 12th June 2024

Friendly, helpful, welcoming

Like the friendly atmosphere in the local branch. Like the range of accounts and the fact that they value existing customers and offer member accounts. Reviewed on: 3rd June 2024

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