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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3435 reviews)

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4.91

Based on 3,435 reviews, last reviewed 1st May 2026

86% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Easy, efficient, quick

Already a customer but decided to apply by post rather than in branch. Forms easily downloaded and a quick phone call answered the one question I had. Reviewed on: 11th September 2024

In branch service review

They answer the phone very quickly and sort out any problems. Reviewed on: 11th September 2024

Scottish, friendly, valued

Still mutual. Still offering good rates, personal service and most of all still providing passbooks!. Reviewed on: 11th September 2024

Listens, helpful, thorough

Shirley has gone above and beyond to help me with my account issues. She kept me up-to-date with all the things that she was doing to help me, and it was not too much trouble (although it was a lot of work/information required). Reviewed on: 9th September 2024

Friendly, efficient and knowledgeable

Friendly, efficient staff who are well versed with products but not pushy sales people. Keep it up! Opening times only accessible because I work part-time but anyone wanting face-to-face would struggle to get to office. Reviewed on: 9th September 2024

Welcoming, friendly, efficient

It's local with a branch nearby. Reviewed on: 9th September 2024

Cannot fault it

100% satisfied, nothing to improve!! Like the one-to-one attention - in this day and age it's uch appreciated. Reviewed on: 6th September 2024

Good, good, good

I like that I am able to speak to an actual human being without too much fuss. Reviewed on: 6th September 2024

Helpful, speedy, good

Account details clearly explained. Staff were very helpful and told me about the best interest rates available to savers at the Scottish Building Society. Reviewed on: 6th September 2024

Excellent service today

Efficient, professional, knowledgeable with a friendly demeanor. Reviewed on: 6th September 2024

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