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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,223 reviews, last reviewed 17th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always there to help with online problems! Always there to help with online problems! Me belonging to the older generation I’m not very good with all the technology . Reviewed on: 17th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3223)

In branch service review

5
Staff at Edinburgh are wonderful, so helpful and attentive, very informative and knowledgeable. Reviewed on: 30th May 2024
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Friendly, amazing and helpful

5
Amazing service, great staff, brilliant relationship centre. Reviewed on: 30th May 2024
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In branch service review

5
Staff are really helpful. Kirsty was very knowledgeable. Branch is very quiet and would be nice to have background music in waiting area. Reviewed on: 29th May 2024
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Scottish, proud, helpful

5
Staff very helpful, I've been a member for many years and am still happy. Reviewed on: 29th May 2024
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Friendly, helpful, good service

5
Great customer service, friendly and helpful. Reviewed on: 29th May 2024
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Scottish, independent, efficient

5
It is a Scottish company which appears to be independent and not under the umbrella of a larger company. Reviewed on: 29th May 2024
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Informative and helpful

5
They were really friendly and explained everything we needed to know. Reviewed on: 28th May 2024
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Efficient, competitive, friendly

5
Good to be able to visit a branch. Service excellent, new account processed and documents sent out by post received within 24 hours of initial application. Reviewed on: 28th May 2024
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Warm, friendly, accessible

5
Friendly, helpful staff. Clear communication, clear instructions. Reviewed on: 28th May 2024
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Prudent, practical, polite

5
Always so helpful, friendly and efficient. Reviewed on: 28th May 2024
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