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Scottish Building Society: Savings reviews

4.90
Based on 3,223 reviews, last reviewed 17th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Always there to help with online problems! Always there to help with online problems! Me belonging to the older generation I’m not very good with all the technology . Reviewed on: 17th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3223)

Great Society

5
Nice staff, good location and good rates. Reviewed on: 28th May 2024

Helpful, secure, local

5
I had to move Reviewed on: 24th May 2024

In branch service review

5
It is Scottish and not owned by the big banks. Would be good to have a local branch in Peebbs. Reviewed on: 23rd May 2024

Marvelous family values

5
I like the fact that the Society issues certificates of investment for the fixed rate bond. Others don't do this anymore and so that makes you feel like you are dealing with an actual bank with no soul. It would be nice if Scottish BS could sponser the Bay City Rollers when they are on tour. Reviewed on: 21st May 2024

Friendly and helpful

5
On the high street and easy to deal with somebody face-to-face. Reviewed on: 21st May 2024

Efficiently, politely staffed

5
The passbook lacks information - it shoud state the interest rates and the maturity rate. Reviewed on: 20th May 2024

Excellent so far

5
Love that you're providing a product that people need and other banks don't provide (i.e. internet free, with branches, assistance of a person and passbook). Reviewed on: 20th May 2024

In branch service review

5
Jill was very helpful when I was in your Galashiels office, really professional service. Reviewed on: 20th May 2024

Honest, efficient, quick

5
Proper office. Speak to people. Very efficient and helpful staff. Reviewed on: 20th May 2024

In branch service review

5
Very helpful from staff when talking over phone for advice. Need more local branches. Reviewed on: 20th May 2024

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