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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Friendly, efficient, competitive

The quality of service at your Glasgow branch is very good. I was disappointed that you did not maintain a superior interest rates with your loyalty cash ISA. This is not uncommon amongst building societies to do this. The interest rate in the fixed rate ISA bond 64 is very good and is more that comparable with other building societies. Reviewed on: 28th January 2025

Accessibility, friendly, helpful

I like that there are branches which are accessible; that you can call branch direct; the staff know me; it is a Scottish Building Society. Maybe a bit more interest on savings though I understand costs also. Reviewed on: 27th January 2025

Very good

Easy to talk to, always good advice. Reviewed on: 27th January 2025

A good experience

Prompt and efficient compliance with my request and taking the trouble to keep me notified of progress. Reviewed on: 27th January 2025

Trusted quality service

Phones answered quickly. Clear instructions given. Reviewed on: 27th January 2025

Knowledgeable and respectful

Friendly and respectful, and I rate the range of products. Reviewed on: 23rd January 2025

Low profile, needs to advertise itself!

Welcoming, helpful service. Explained product well. Account set-up. Reviewed on: 23rd January 2025

Very good service

Transaction smoothly dealt with. Reviewed on: 23rd January 2025

In branch service review

Good telephone service when needed as too remote to access branch services - some problem with online account in trying to get online. Several failed attempts, had to ring to get account unlocked. Reviewed on: 22nd January 2025

Great online experience

I have been very happy with my experience. I have an online ISA with you. It went smoothly setting up the account, and more recently transferring to another ISA with you on its maturity. A little more time would have been helpful in receiving the letter about transferring as I was on holiday for two weeks. I would suggest 1 month notifications. Reviewed on: 22nd January 2025

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