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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Recent experience was online

Excellent service. Had mortgage previously with SBS. Reviewed on: 22nd January 2025

Accessible, friendly, very helpful

I like the ability to go into local branches; to be able to call my branch direct; the good accessibility; fact SBS is based in Scotland and is Scottish. For improvements, maybe interest higher, more outlets, although I understand the extra cost. Reviewed on: 22nd January 2025

Competent, relaible, honest

Paper communications, rather than email etc. but that's for me. No longer office in Turniff, unable to travel to Aberdeen so paper communications are important to me. Reviewed on: 21st January 2025

Very good

Friendly, helpful, efficient, efective service. Happy customer. Reviewed on: 21st January 2025

In branch service review

A maturity value stated in the renewal letter would be helpful. Reviewed on: 21st January 2025

Friendly, helpful, accessible

I like branches, accessibility, ability to call my branch, staff know me, Scottish Building Society. Could improve savings rates a little?. Reviewed on: 21st January 2025

Excellent

Excellent - very easy to speak to, very efficient, excellent service. Reviewed on: 21st January 2025

Welcome, helpful, professional

Mudassar was extremely professional and helpful in helping me to organise my savings. Reviewed on: 21st January 2025

Pleasant, professional, helpful

Staff very pleasant and helpful. Reviewed on: 21st January 2025

Professional, friendly, reliable

Everything was dealt with professionally and the staff were very friendly. Reviewed on: 21st January 2025

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