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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3223 reviews)

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4.90

Based on 3,223 reviews, last reviewed 17th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there to help with online problems! Always there to help with online problems! Me belonging to the older generation I’m not very good with all the technology . Reviewed on: 17th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3223)

First class service

In the day and age, I don't understand closing the branch for an hour's lunch. Reviewed on: 17th May 2024

Scottish, reliable, friendly

I liked the efficient way Katie in Galashiels handled my problem. Reviewed on: 16th May 2024

Helpful, pleasant, relaxing

The ability to discuss our finances face-to-face with excellent assistance and advice. Reviewed on: 16th May 2024

Prudent, polite and Scottish

Friendly, efficient and polite. Good rate of interest. Wide range of products. A pity it is no longer possible to ring a particular branch. Reviewed on: 13th May 2024

Friendly, helpful, professional

A good rate for a 1 year fixed rate ISA. As a very new customer, at present, I have very little experience to call upon bu no complaints so far. Reviewed on: 13th May 2024

Accessible, friendly, professional

Available of the high street, friendly staff, good range of products. Reviewed on: 13th May 2024

Approachable, accessible, friendly

High street availability, friendly staff, value for money. Reviewed on: 13th May 2024

Fantastic

Because they are all very nice to me, and very efficient. Reviewed on: 13th May 2024

Friendly, professional, effective

The face-to-face contact was great, just perfect. Reviewed on: 13th May 2024

Traditional building society

I like the merry, helpful service. Reviewed on: 13th May 2024

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