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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3440 reviews)

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4.91

Based on 3,438 reviews, last reviewed 5th May 2026

88% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

A couple of issues were sorted out quickly by Katie... A couple of issues were sorted out quickly by Katie McKnight Reviewed on: 5th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3440)

Friendly, reliable, trustworthy

Branch staff are friendly and helpful - good interest rates. Reviewed on: 29th August 2024

Value, professional, caring

I like the way the society operates. Old-fashioned good service. Helping the people of Scotland. I'd like a bank card rather than a passbook though. Reviewed on: 29th August 2024

Traditional, modernising, dependable

I like that the society is Scottish and local. Although online systems could be improved - bond matured on 21/08/24 but new bond did not appear online until 24/08/24. Current expectations would be faster processing. Overall though, excellent customer service. Reviewed on: 29th August 2024

Clear, competitive, straightforward

The service is efficient and friendly. The interest rates are good. No improvement required. Reviewed on: 29th August 2024

Excellent service

You could offer customers a tea/coffee and biscuit. Reviewed on: 29th August 2024

Organised, friendly, efficient

Very personal, great to speak and get advice face-to-face. Reviewed on: 29th August 2024

Speedy, clear, professional

Good experience dealing with my postal application - no adverse comments or need for improvement. Reviewed on: 29th August 2024

In branch service review

Staff excellent, you can see someone face-to-face. Reviewed on: 23rd August 2024

Friendly, caring, interesting

The staff in Aberdeen always take the time to get to know me. I feel very welcome here and as though the staff care about me. A great team. Reviewed on: 23rd August 2024

Very friendly

Personal, very professional, friendly and staff knew their job. Very good. Reviewed on: 23rd August 2024

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