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Scottish Building Society: Savings reviews

4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3686)

In branch service review

5
No need to send various amounts of paperwork for a new account, especially as I am an exisiting account holder - waste of money. Reviewed on: 7th January 2025

Fast, efficient, friendly

5
Very friendly and knowledgeable. All questions answered immediately and advice given for future investments. Reviewed on: 7th January 2025

Excellent customer care

5
The member of staff was excellent in all aspects of service. Good interest rates. Reviewed on: 6th January 2025

Friendly, useful, knowledgeable

5
Friendly, cheerful staff and atmosphere. Reviewed on: 3rd January 2025

Knowledgeable, kind, friendly

5
The Glasgow branch were very friendly and welcoming, able to offer great advice regarding savings and account interests. Loraine in particular was excellent, she was able to advise on my savings rates in an understandable and friendly manner. Reviewed on: 3rd January 2025

At the top

5
Love speaking face-to-face with friendly, helpful staff. Reviewed on: 1st January 2025

Fast, responsive, professional

5
Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also easy and straightforward to do. So far so good. Very satisfied. Reviewed on: 27th December 2024

Thorough, considerate and friendly

4
Customer service is superb and interest rates very favourable. I find the limied opening hours a bit inconvenient, especially the one hour lunchtime closure in the middle of the day. Reviewed on: 27th December 2024

They are helpful

5
The people at the end of the phone are helpful. Just wish you could improve the Royal Mail. Reviewed on: 27th December 2024

Excellent, friendly, welcoming

5
Loraine is excellent and extremely knowledgeable about SBS products and services, helping us to choose the best products every time, much appreciated. Mudassar is also an excellent branch manager at SBS Glasgow, welcoming customers and providing a cup of team, very friendly and professional. Reviewed on: 27th December 2024

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