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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3440 reviews)

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4.91

Based on 3,438 reviews, last reviewed 5th May 2026

88% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

A couple of issues were sorted out quickly by Katie... A couple of issues were sorted out quickly by Katie McKnight Reviewed on: 5th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3440)

Friendly, helpful, efficient

Helpful, friendly staff. Good advice given. We appreciate certificates of investments being issued as we do not partake in online banking. Reviewed on: 23rd August 2024

Friendly, welcoming, handy

Good experience. I don't use internet banking and I like their passbooks. Reviewed on: 23rd August 2024

In branch service review

Excellent client service, and good communication skills. Reviewed on: 23rd August 2024

Traditional

Better interest rates on savings accounts needed, and better online experience. Reviewed on: 22nd August 2024

Professional, friendly, fair

Efficient service. Customer service, pleasant and well informed. Reviewed on: 22nd August 2024

Approachable, professional, excellent

Very professional. My enquiry was dealt with quickly and politely. Reviewed on: 22nd August 2024

Very professional experience

My request was dealt with fast and efficiently, along with any questions I asked. Reviewed on: 22nd August 2024

Polite efficient service

No problems. Always good service. More branches would be convenient!. Reviewed on: 22nd August 2024

Straightforward, quick, efficient

New accounts, no waiting time, straightforward. Reviewed on: 22nd August 2024

Human experience, wonderful

Neha was very helpful in Glasgow and able to answer all my questions - very friendly lady. Reviewed on: 22nd August 2024

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