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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Fantastic, understanding, straightforward

Fantastic all round. Audrey in Galashiels was amazing and so helpful, kind and clear at a difficult time when my mother is dying. SBS have by far been the best bank/building society I have dealt with. Reviewed on: 24th December 2024

Local, friendly, helpful

You can go into branch and have a face-to-face meeting, no appointment required. Staff are helpful and friendly. Reviewed on: 23rd December 2024

Helpful, informative, friendly

Opening my ISA was straightforward and I was given relevant information. Reviewed on: 23rd December 2024

Home from home

From the moment you enter you're made welcome - very helpful staff. Reviewed on: 23rd December 2024

Scottish, friendly, convenient

Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

Easy, friendly, Scottish

You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Reviewed on: 20th December 2024

Efficient, knowledgeable, local

Knowledgeable, friendly staff in Edinburgh. Reviewed on: 18th December 2024

Excellent customer service

Face-to-face contact is wonderful. Pleasant staff who attend to all, there and then. Very good customer service. Reviewed on: 16th December 2024

Excellent, excellent, excellent

Staff knowledge of products always first class and staff always welcoming and friendly. Reviewed on: 16th December 2024

Caring, helpful, friendly

The person who served me was polite, informative and friendly. Reviewed on: 13th December 2024

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