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Scottish Building Society: Savings reviews

4.82
Based on 1,935 reviews, last reviewed 10th Mar 2025
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Change of details. I had to call the Society's customer services to resolve my inability to change the details of my linked bank account. The person who answered my cal... Read more Reviewed on: 10th March 2025
Simon J's avatar
Simon J

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1935)

Review of the Scottish Building Society, Savings:

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024

Very customer focused

5
Scottish, friendly, very good correspondence, and good rates of interest. Reviewed on: 1st November 2024

Efficient, courteous, helpful

5
When I have spoken to SBS representatives they have always been courteous, efficient and knowledgeable about your products. Reviewed on: 1st November 2024

There to help

5
Very good customer service in Galashiels. My questions answered in an easy to understand manner. Reviewed on: 1st November 2024

Outstanding local service

5
Always very helpful and I have complete trust in the service. Reviewed on: 1st November 2024

Professional, efficient and clear

5
Very efficient staff and decent rates of interest. Reviewed on: 1st November 2024

Just the job

5
I like the building society as it's easy to deal with, and you pay good interest which is important to pensioners. Reviewed on: 1st November 2024

Quick, efficient, professional

5
Still providing passbooks, service was quick and professional, able to contact easily by phone with quick response too. Reviewed on: 1st November 2024

Very good

5
I have been a customer for well over 50 years, need I say more?. Reviewed on: 1st November 2024

Brilliant Scottish asset

5
I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on offer with good interest rates for savers. Reviewed on: 29th October 2024

Great, friendly, efficient

5
Efficient phonecall by Peter, followed up with face-to-face service at the office in Glasgow with Lorraine. Easy and efficient, pleasant and friendly. Reviewed on: 29th October 2024

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