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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3686)

Easy to use

5
I like that we have a branch we can visit and get personal service. Reviewed on: 5th December 2024

In branch service review

5
The staff I have dealt with are efficient, knowledgeable and polite. I like the fact that they are mutual and offer better rates for members. Reviewed on: 4th December 2024

Friendly, helpful, informative

5
Loved the new office. Bright and spacious. Reviewed on: 4th December 2024

Professional, courteous, helpful

5
Taking out new accounts was quick and easy done in the Galashiels branch. They also gave very good advice concerning tax-free interest limits. Reviewed on: 4th December 2024

Accessible, efficient, customer friendly

5
SBS fairly easy to access by transport, friendly faces, real people. Better than online when it's not straightforward. Reviewed on: 4th December 2024

Smooth, friendly, uncomplicated

5
Simple and easy to open an account and safe to have paperwork in my hands - not emails and online - thank you. Reviewed on: 4th December 2024

Very well satisfied

5
As my wife and myself and daughter have been a member of the Society for many years we have been very satisfied with your prompt service as we are both in our eighties. Reviewed on: 4th December 2024

Reliable, solid, competitive

5
Patient, understanding and helpful. Could try to use only electronic verification for new customers initially as most competitors do, it makes it less onerous to try and become members/customers as there are less hoops to jump through. Reviewed on: 4th December 2024

Helpful and understanding

5
Had to make various telephone calls because I had changed my mind with regard to my instructions. Found all staff to whom I spoke very helpful and sorted everything out for me and all went exactly as I wanted. Reviewed on: 4th December 2024

Great local service

5
I like the fact that I can go into my local branch and have face-to-face dealings and get advice, if necessary. The Troon branch and staff are excellent. Reviewed on: 2nd December 2024

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