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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Always have great service with the ladies in your Fr...

Always have great service with the ladies in your Frederick street branch, i do wish there was parking however not the building society issue, Reviewed on: 19th February 2026

Very good service at galashiels by Audrey

Very good service at galashiels by Audrey Reviewed on: 19th February 2026

SavingsVery good service.

Very good service. Very helpful. Reviewed on: 19th February 2026

Had problems logging in.

Had problems logging in. Katherine was very helpful and patient with me, guiding me step by step. Was very pleased when I could see my account online . I’m not a patient person with computer and was kept calm. Reviewed on: 18th February 2026

5 star service

Professional and friendly staff memberwho knows her stuff. Kathleen answered my queries and didn't make me feel an idiot. My transaction completed successfully. Reviewed on: 18th February 2026

Natalie went way beyond

Natalie went way beyond her duties to help me, even helped me download my documents from my phone. Absolutely outstanding, never get this kind of service anywhere else. Reviewed on: 18th February 2026

Attended to set up a Regular Savings Account at the...

Attended to set up a Regular Savings Account at the Glasgow Queen Street branch and the staff were very helpful. Really quick and easy process, would defiantly recommend. Reviewed on: 18th February 2026

Savings account

I had a very quick efficient meeting with a young gentleman jakke, he opened my account in no time. He asked me to complete a servey via QR code.. This didnt work in the branch, i have attempted again after i left and was successful, thank you jake great service i hope this reaches you Reviewed on: 18th February 2026

Very helpful staff.

Very helpful staff. Made everything straightforward Reviewed on: 18th February 2026

Second to none

Allways a great service, friendly and helpful staff Reviewed on: 18th February 2026

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