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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3093 reviews)

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4.89

Based on 3,093 reviews, last reviewed 12th Feb 2026

43% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Staff are polite, professional and helpful, taking t... Staff are polite, professional and helpful, taking time with you when you visit. Reviewed on: 12th February 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3093)

Good customer service.

Good customer service. Helpful staff. Reviewed on: 31st October 2025

Clean , Friendly, Reliable

Centrally located branch in Glasgow, friendly staff, clear answers to questions. Reviewed on: 31st October 2025

Good, Traditional, Banking

Good contact by phone and postal applications. Local interest rates would be helping. Reviewed on: 31st October 2025

In branch service review

Kind and efficient and friendly service. Welcome pack came as advised. Reviewed on: 31st October 2025

Friendly and welcoming

Staff were very helpful and friendly. Reviewed on: 31st October 2025

As above

Professional, Knowledgeable and friendly. Reviewed on: 27th October 2025

Friendly welcoming and conscientious.

Clear, courteous and quick service. Friendly staff. Reviewed on: 27th October 2025

Face to face communication, local, Mutual

Rachel was very friendly and helpful she helped be with my paper work and banking app so as I could email a bank statement. Reviewed on: 27th October 2025

Straightforward, friendly, value

Straight forward to open an account. Reviewed on: 27th October 2025

Community focused, ethical, supportive

My experience with SBS has been very positive. I appreciate how they focus on serving. Reviewed on: 27th October 2025

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