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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,928 reviews, last reviewed 15th Aug 2026

17% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Careful and helpful attention to opening an ISA Careful and helpful attention to opening an ISA Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

June and Kaia were very helpful today when my wife a...

June and Kaia were very helpful today when my wife and I came in to open a bond. Reviewed on: 6th July 2026

Telephone Enquiry

I called today with enquiries about two separate accounts and spoke to Katie McKnight from the Troon branch. My queries were dealt with very quickly, politely and professionally and I had the requested information by email within a few minutes. Reviewed on: 6th July 2026

Great service and very helpful advice from Audrey.

Great service and very helpful advice from Audrey. Reviewed on: 6th July 2026

Excellent service

Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from Thursday. She gave me the application form and advised me I could hand it in later in the week. This is just another example of the excellent customer service I receive from my local branch and I appreciate the fact she didn't just let me sign up at the lower rate. Reviewed on: 3rd July 2026

Phone Query to Scottish Building Society

On 3rd July 2026 at c. 12.25, I phoned customer service, Scottish Building Society, and was put through almost at once to Katie McKnight at Troon; my query (interest for the past tax year on my account) was dealt with most efficiently and pleasantly by her. The whole call lasted under 5 minutes - a commendable achievement. Reviewed on: 3rd July 2026

Thanks lorraine in gala.

Thanks lorraine in gala..always helpfull all the ladies are lovely Reviewed on: 3rd July 2026

Many thanks to the ladies in Inverness, they make so...

Many thanks to the ladies in Inverness, they make sorting my finances so much easier Reviewed on: 3rd July 2026

Inverness Branch

Shirley in Inverness branch was very knowledgeable of the systems and helpful.Solved some issues for me today Reviewed on: 3rd July 2026

Staff review

Great service from Loraiine at Glasgow branch olso great service from Katie MC knight at their troon branch so pleasent sfaff Reviewed on: 3rd July 2026

Went into Glasgow branch today great service from Lo...

Went into Glasgow branch today great service from Loraine Reviewed on: 3rd July 2026

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