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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Excellent Customer Service!!!!

Very personal service, professional & discreet!! First class customer service from Lorraine Kane at Glasgow branch. Reviewed on: 24th February 2026

Delightful service

Patient, personable, helpful customer service. Thank you, Sophie Reviewed on: 23rd February 2026

Really helpful young lady in Edinburgh i really didn...

Really helpful young lady in Edinburgh i really didn't have time to come back for an appointment but you were quick to get me attended to on demand and the young gentleman was very helpful dont get service like this anymore would recommend Reviewed on: 23rd February 2026

Excellent at Glasgow branch Loraine very helpful

Excellent at Glasgow branch Loraine very helpful Reviewed on: 23rd February 2026

Staff very helpful and efficient , kath explained ev...

Staff very helpful and efficient , kath explained everything very clearly Reviewed on: 23rd February 2026

Friendly and efficient phone support when helping me...

Friendly and efficient phone support when helping me with my account from Katie McKnight. Reviewed on: 21st February 2026

I always find the staff at the Scottish building soc...

I always find the staff at the Scottish building society really helpful, they are always polite and nothing is too much trouble for them to help. Reviewed on: 20th February 2026

Great service so far look forward to my welcome pack...

Great service so far look forward to my welcome pack and welcome call very efficient Reviewed on: 20th February 2026

Efficient and customer friendly focused

Efficient and customer friendly focused Reviewed on: 20th February 2026

Closing account.

Closing account. All dealt professionally and efficiently Reviewed on: 20th February 2026

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