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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,382 reviews, last reviewed 17th Apr 2026
42% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Excellent Customer Service

5
Friendly staff in Glasgow all of them, Rachel processed my bank transfer immediately , great quick service Reviewed on: 26th February 2026

Gerard and Lorraine were very knowledgeable and ver...

5
Gerard and Lorraine were very knowledgeable and very helpful assisting me with my transactions made me feel at ease Reviewed on: 26th February 2026

Gerard and Lorraine were very knowledgeable and ver...

5
Gerard and Lorraine were very knowledgeable and very helpful assisting me with my transactions made me feel at ease Reviewed on: 26th February 2026

Have recently dealt with the Troon branch and cannot...

5
Have recently dealt with the Troon branch and cannot praise the staff highly enough. Dawn deserves special mention, as she goes above and beyond. Exceptional lady. Reviewed on: 25th February 2026

A Log in Problem

5
Audrey dealt with my log in problem quickly, she was friendly efficient and professional Reviewed on: 25th February 2026
Ann A's avatar
Ann A

Gerard was very helpful, polite and friendly today w...

5
Gerard was very helpful, polite and friendly today when in Glasgow office. He gave us excellent customer service in Glasgow Reviewed on: 25th February 2026

Excellent service received.

5
Excellent service received. Audrey was very friendly and able to answer all my questions. Reviewed on: 25th February 2026

Just wonderfull

5
Very professional interaction with 2 colleagues today, young lady kiaya was very friendly, when i walked in the staff acknowledged me right away and dealt with my needs i do not get this warm welcome at my bank!!!!! Shame you dont offer current accounts or I would move to you! Reviewed on: 24th February 2026

Very Pleasant and Welcoming

5
Very pleasant and welcoming in branch. June made the whole experience easy and I wouldn't hesitate to recommend the society to others. Reviewed on: 24th February 2026

Good knowledge of products savings

5
Good knowledge of products eg saving accounts Reviewed on: 24th February 2026

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