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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3928 reviews)

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4.91

Based on 3,928 reviews, last reviewed 15th Aug 2026

17% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Careful and helpful attention to opening an ISA Careful and helpful attention to opening an ISA Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3928)

After the frustrations regularly experience with so...

After the frustrations regularly experience with so many now 'faceless' banks and building societies, it is a breath of fresh air to deal with Scottish Building Society, who generally answer a call in under a minute and whose staff go out of their way to be helpful and friendly. Today I spoke with a very helpful lady by the name of Katie McKnight based out of the Troon branch, who was so incredibly helpful, professional and friendly and who was an exemplary example of how customer service should be. Reviewed on: 7th July 2026

As one of Troons longest standing members, I am taki...

As one of Troons longest standing members, I am taking the time to say how wonderful the girls are in Troon branch. I am always welcomed, know the girls well now, attend branch events and am always dealt with professionally and efficiently. Reviewed on: 7th July 2026

Excellent Customer Facing Service

I was in Glasgow having my passbook updated and was served by a lovely smiley young lady, Lucy, she was very pleasant . She hasnt long started in her role , well done and thank you Reviewed on: 7th July 2026

Lovely branch location in Edinburgh and the staff ar...

Lovely branch location in Edinburgh and the staff are extremely helpful. I was assisted by Kaia who helped me with tax certificates. Reviewed on: 7th July 2026

Great service

The team in Aberdeen always make me feel like a valued customer. They are very knowledgeable and give all the information needed to make a good choice. Reviewed on: 7th July 2026

Shirley was very patient sorting out my bond and my...

Shirley was very patient sorting out my bond and my interest information, I found it very confusing but she explained so clearly. Reviewed on: 7th July 2026

Extremely Helpful

Saw Katie at the Troon branch on 3/7/26 Reviewed on: 6th July 2026

Could ask for better service from Shirley and Natali...

Could ask for better service from Shirley and Natalie, always give 100% Reviewed on: 6th July 2026

A query regarding one of my SBS accounts which Rache...

A query regarding one of my SBS accounts which Rachel dealt with in the most professional and kind way Reviewed on: 6th July 2026

I was taken through to open a new account very quickly.

I was taken through to open a new account very quickly. Kaia was very thorough and efficient. Excellent service from the Edinburgh branch staff. Reviewed on: 6th July 2026

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