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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3382 reviews)

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4.91

Based on 3,382 reviews, last reviewed 17th Apr 2026

42% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3382)

Friendly and courteous and helpful

Friendly and courteous and helpful Reviewed on: 18th February 2026

Gala scottish building society

I was assisted by audrey Always very friendly and nothing is ever to much trouble for the ladies in gala they are very efficient at dealing with my maturity every year Reviewed on: 18th February 2026

Very friendly and knowledgeable.

Very friendly and knowledgeable. Professional at all times. Would definitely recommend. Reviewed on: 17th February 2026

Savings Update

Shirley went above and beyond to help me to update my account. Reviewed on: 17th February 2026

Edinburgh team

Edinburgh Frederick street is always pleasant visit me and my husband was only doing a quick transaction but asked for overall service review always deal with me professionally and with a smile Reviewed on: 17th February 2026

June in Edinburgh was very helpful as an existing me...

June in Edinburgh was very helpful as an existing memeber and regular to the branch i have always been made to feel valued Reviewed on: 17th February 2026

Good friendly service.

Good friendly service. Gerard patient and helpful. Reviewed on: 17th February 2026

Came in great fast service very helpfull

Came in great fast service very helpfull Reviewed on: 17th February 2026

The staff in Edinburgh on Frederick Street are alway...

The staff in Edinburgh on Frederick Street are always friendly and helpful. I really like the savings book method of saving. I would really like it if the Scottish opened on a Saturday morning, or later to 17.30 mid week. Reviewed on: 17th February 2026

Excellent SBS response.

Excellent SBS response to correcting an issue which I had created myself. I had forgotten to specify the a/c no to which I was making a deposit. Problem understood immediately and after some security checks matter was put right. Reviewed on: 16th February 2026

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