Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,382 reviews, last reviewed 17th Apr 2026
42% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always there for us.We are always made welcome. We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reach... Read more Reviewed on: 17th April 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Scottish Building Society Savings reviews (3383)

Excellent SBS response.

5
Excellent SBS response to correcting an issue which I had created myself. I had forgotten to specify the a/c no to which I was making a deposit. Problem understood immediately and after some security checks matter was put right. Reviewed on: 16th February 2026
BTD's avatar
BTD

Very competent

5
Most helpful staff very happy with the manor and experience these girls provide every time I visit Reviewed on: 16th February 2026

Visited the Troon branch today.

5
Visited the Troon branch today. Katie was, as always, extremely professional, friendly and helpful. Reviewed on: 16th February 2026

No fuss and easy

5
No fuss, easy to deal with. Staff are friendly and helpful Reviewed on: 16th February 2026

Had a good experience with Kaialllllllllllllllllllll...

5
Had a good experience with Kaialllllllllllllllllllllllll Reviewed on: 16th February 2026

Had a good experience with Kaialllllllllllllllllllll...

5
Had a good experience with Kaialllllllllllllllllllllllll Reviewed on: 16th February 2026

Treated with respect and patience .

5
Very helpful and friendly in their office in Inverness and staff answering my phone questions were also very helpful and cheery Reviewed on: 16th February 2026
Diana 's avatar
Diana

Great friendly considerate service.

5
Great friendly considerate service. No patronising, just customer focus. Reviewed on: 15th February 2026

Face to face transaction.

4
Face to face transaction. All went well. Reviewed on: 15th February 2026

ISA Maturity Reminder

5
I recently overlooked my ISA maturity reminder. but the SBS member relationship team kept prompting me - 2 phone calls and an email (from Katie McKnight) - enabling me to transfer my matured ISA to a higher rate. Good follow up service, thank you. Reviewed on: 13th February 2026
JA's avatar
JA

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill