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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,110 reviews, last reviewed 17th Feb 2026
39% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly and knowledgeable. Very friendly and knowledgeable. Professional at all times. Would definitely recommend. Reviewed on: 17th February 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3110)

Excellent, Friendly, Service

5
Staff are on the ball regarding the delayed cash isa transfer. Reviewed on: 27th October 2025

Friendly and efficient

5
I am 87 I do not use the internet and I am happier speaking with people and having a branch to come too. Reviewed on: 27th October 2025

Polite Cheerful and helpful

3
Never likely to happen, no one will ask me for any financial advice. Reviewed on: 27th October 2025

Efficient, fair, informative

5
Doing investment by mail received ample time and got all the paperwork though timely. What a seamless system. Reviewed on: 27th October 2025

Traditional, straightforward, Honest

5
Shame there isn't more branches but the staff are always extremely helpful. Good range of products. Reviewed on: 27th October 2025

In branch service review

5
Kaia was very knowledgeable and efficient. Reviewed on: 27th October 2025

In branch service review

5
Found staff friendly and informative. Reviewed on: 27th October 2025

Staff are attentive

5
I am always very impressed with I come into the branch. Reviewed on: 27th October 2025

Phenomenal

5
Staff demonstrate good communication skills. Reviewed on: 27th October 2025

Excellent

5
Dealt with promptly. Good service. Reviewed on: 27th October 2025

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