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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

1% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

I walked past the Aberdeen Branch not knowing it had returned - lovely office, excellent member of staff & friendly, efficient and no pressure to go digital!! Reviewed on: 25th July 2022

Very professional experience

My request was dealt with fast and efficiently, along with any questions I asked. Reviewed on: 22nd August 2024

Polite efficient service

No problems. Always good service. More branches would be convenient!. Reviewed on: 22nd August 2024

Straightforward, quick, efficient

New accounts, no waiting time, straightforward. Reviewed on: 22nd August 2024

Human experience, wonderful

Neha was very helpful in Glasgow and able to answer all my questions - very friendly lady. Reviewed on: 22nd August 2024

Welcoming, clear, efficient

Very pleasant and efficient service. Reviewed on: 22nd August 2024

Reliable, efficient, timely

My experience with SBS is limited to the post and the telephone. I will say that the Society deals with all matters in a timely and efficient manner and on the occassions that I have rung the call was answered promptly as I was dealt with in a courteous and efficient manner. Reviewed on: 22nd August 2024

Friendly, local, mutual

Can be contacted by phone; but too much chat before I can get through, the message could be condensed. Took 2 calls to sort issue. Reviewed on: 22nd August 2024

In branch service review

I like the person-to-person contact. I like that they have an office in Troon where I am able to call in easily. Reviewed on: 21st August 2024

Very good service

Very good service and helpful staff. Reviewed on: 19th August 2024

Excellent service

At all stages, both in branch and on the phone, the staff have been so nice and helpful, and very easy to deal with. Reviewed on: 19th August 2024

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