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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3389 reviews)

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4.91

Based on 3,389 reviews, last reviewed 20th Apr 2026

45% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The duo in Inverness are an absolute pleasure The duo in Inverness are an absolute pleasure Reviewed on: 20th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3389)

Competent, Smart and relevant

Details should be asterisked on application forms. Reviewed on: 18th December 2025

Simple, Accessible, fair.

Came into enquire about the regular saver and left delighted with the warm and friendly service. Great customer service and informative. Thank you to Loraine who was a great help. Reviewed on: 18th December 2025

Mutual, Professional, Scottish

Visited Glasgow office to transfer money to my bank account. Was served by lovely young man, Gerard, he was very efficient, friendly and helpful and chatted away with me while we carried out my requests. Reviewed on: 18th December 2025

Helpful, Friendly, Local

Gerard was very helpful with my bank transfer, and the questions I had regarding the withdrawals of my saver plus. Reviewed on: 18th December 2025

Remote application for Regular Saver

I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves considerable praise. Natalie took over when it came to depositing my cheque with the opening balance (that had to be sent via Royal Mail. Once this had been presented, my sincere thanks are due to Loraine (one R) for advising me of my new account number whilst the Welcome Pack was on its way, and when I needed some help, for talking me through the online registration process. Reviewed on: 9th December 2025

Transferring my current maturing fixed ISA

My query related to transferring my current - maturing fixed ISA into the new E-ISA issue 92. I telephoned and spoke to Katie McKnight who was able to guide me through what was needed in a calm, clear and reassuring manner. Reviewed on: 9th December 2025

Good Experience.

Very helpful and straight forward. Reviewed on: 8th December 2025

Friendly, Polite Professional

People always polite, friendly helpful on the phone. Reviewed on: 8th December 2025

In branch service review

Very friendly experience. Staff were nice and efficient. Reviewed on: 8th December 2025

To be recommended.

Good experience, very efficient. Reviewed on: 8th December 2025

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