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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,174 reviews, last reviewed 3rd Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3174)

Excellent, Courteous, Professional

5
Staff very friendly knowledgeable and efficient. Reviewed on: 3rd October 2025

Professional, Welcoming, Helpful

5
Once again professional and first-class service from Loraine. Well done and thank you. It is always a pleasure to visit branch. They certainly build up good (excellent) relationships with customers making them feel valued as individual. Reviewed on: 3rd October 2025

Friendly, Helpful, Great

5
Loraine was very helpful and friendly with the opening account process. I found it easy to send my documents and still out the form and I liked the regular saver account it has great interest rate!. Reviewed on: 3rd October 2025

Friendly, Enthusiastic, Helpful

5
Pleasant, welcoming, friendly and personal experience. Reviewed on: 3rd October 2025

In branch service review

5
Colleagues were very efficient with the application process, gave me all the information I needed. Reviewed on: 3rd October 2025

In branch service review

5
Great service in the branch from all colleagues. Reviewed on: 3rd October 2025

Just what needed

5
Very friendly and efficient service from Natalie. Reviewed on: 3rd October 2025

Friendly, Helpful, Simple

5
Such a friendly place, Natalie is always very helpful. Reviewed on: 3rd October 2025

Absolutely First Class

5
I love that I can speak to people who can help. Reviewed on: 3rd October 2025

In branch service review

5
Shirley and Natalie explained everything well. Reviewed on: 3rd October 2025

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