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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,614 reviews, last reviewed 19th Jun 2026
56% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My husband and I wanted to open savings accounts. My husband and I wanted to open savings accounts. Kaia Simpson was very helpful and guided us to the accounts we wanted providing all the informatio... Read more Reviewed on: 19th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3614)

Very welcoming in Edinburgh.

5
Very welcoming in Edinburgh.. I was served by a new colleague at the front desk and she was very helpful Reviewed on: 13th March 2026

Excellent customer service

5
Very comfortable with conversation, everything explained about my new ISA, great service from Loraine Reviewed on: 12th March 2026

Only as good as your staff.

5
I HAVE BEEN INVOLVED IN COMPUTING ALL MY LIFE AS A LECTURER AND DEVELOPER. HOWEVER GETTING OLDER I AM NOT SO SHARP AS I USED TO BE. I had some problems when I messed up the logging into my account that I could not solve. I contacted the help number where I was introduced to Ms. Audrey Smith who had an amazing amount ot patience and after listening to my sob story was very pleasant and solved my problems very quickly. Her very nice personality and calm nature were a god send. Many thanks Audrey and I will ask for you for my next problem. Thanks Ian Martin. Reviewed on: 11th March 2026
Ian H's avatar
Ian H

Excellent customer service

5
Lorraine at the Glasgow branch was most helpful and made the whole process easy Reviewed on: 10th March 2026
Fin's avatar
Fin

Great service and friendly staff.

5
I spoke to Katie in Troon about some problems I had getting logged in to my online account. She was extremely friendly and helpful and got my issue sorted without a delay. Reviewed on: 10th March 2026
Jac C's avatar
Jac C

Outstanding service

5
Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Excellent rates for saving

5
Need to make an appointment and have necessary identification so takes a while to set up. Excellent rates for savings. Friendly staff. Reviewed on: 10th March 2026

Thanks you Loraine for your help yesterday,

5
Thanks you Loraine for your help yesterday, Reviewed on: 10th March 2026

Above and beyond

5
Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to do with our maturing bond. She also helped with our instant access account, getting us a better interest rate. Reviewed on: 9th March 2026

Savings product options

5
Kath at Galashiels branch provided excellent information and knowledge of all of the options available when considering the most suitable products for our requirements. Reviewed on: 9th March 2026

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