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Scottish Building Society: Savings reviews

4.91
Based on 3,930 reviews, last reviewed 16th Aug 2026
19% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Attentive , friendly, efficient no negative feedback Attentive , friendly, efficient no negative feedback Reviewed on: 16th August 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3930)

Pleasant staff and welcome environment

5
Pleasant staff and welcome environment Reviewed on: 3rd June 2026

Great service from June .

5
Great service from June ...she was dealing with another member who was some what complicated I was observing from afar and she was very very good glad to have been personally served by some one who cares and has alot of patience , us older generation need that Reviewed on: 2nd June 2026

Very happy with my service from Lorraine, she kindly...

5
Very happy with my service from Lorraine, she kindly spent time moving me to your new online systems, she was very patient and I was struggling but this didn't phase her I am conscious I took alot of her time but she was very supportive and got me sorted thank you lorraine I wouldn't have managed with out you Reviewed on: 2nd June 2026

Excellent service opening a new account

5
Excellent service opening a new account Reviewed on: 2nd June 2026

Great service, friendly staff.

5
Great service, friendly staff. Audrey was very curious when I visited to open a new account yesterday. Would recommend SBS. Reviewed on: 2nd June 2026

Always friendly and helpful, ideal branch location

5
Always friendly and helpful, ideal branch location Reviewed on: 2nd June 2026

Great service Lovely lady.

5
Great service Lovely lady.Thank you.. Reviewed on: 1st June 2026

Branch staff in Edinburgh are extremely helpful.

5
Branch staff in Edinburgh are extremely helpful. Kaia was very efficient. Reviewed on: 29th May 2026

Excellent service

5
As new customers we were welcomed into the branch and promptly attended to by Natalie. She listen to our needs and quickly and clearly addressed them. Natalie was very helpful and approachable, she is a credit to the Scoiety. Reviewed on: 29th May 2026

Excellent service from Shirley and Natalie in partic...

5
Excellent service from Shirley and Natalie in particular. Would be happy to stay if SBS offered the type of account I now need Reviewed on: 29th May 2026

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