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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3389 reviews)

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4.91

Based on 3,389 reviews, last reviewed 20th Apr 2026

45% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The duo in Inverness are an absolute pleasure The duo in Inverness are an absolute pleasure Reviewed on: 20th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3389)

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

Great local service

It is a local branch which has been above average in terms of advice and help. Very glad to have it. Reviewed on: 18th December 2025

Friendly, helpful and patient.

Staff all very helpful exp. With older people explanations very clear. Reviewed on: 18th December 2025

Staff Most Helpful

Patience and help from the staff. Reviewed on: 18th December 2025

To be recommended.

Good experience, very efficient. Reviewed on: 18th December 2025

Business like, Friendly, Traditional.

As I live in England I am a long way from any branches. However I did conduct all my business by post quite satisfactory. Reviewed on: 18th December 2025

Efficient, Competitive, Transparent

I like that all is made very clear and that Welcome pack is comprehensive. Competitive Rates. Reviewed on: 18th December 2025

Reliable, dependable, Courteous.

Overall very good experience. The website I find a bit clunky at times otherwise it would have been a 10. My phone dealings with you have always been most cordial and enjoyable. Reviewed on: 18th December 2025

Helpful, friendly, professional

Everyone very helpful, nothing a problem. Reviewed on: 18th December 2025

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