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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,174 reviews, last reviewed 3rd Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3174)

Fantastic, helpful, welcoming

5
I came in without an appointment and was seen to open an account an merge my pension. I wouldn't want to lose this ability to just come into branch. Reviewed on: 17th October 2025

Friendly, Local, Highly recommended

5
Excellent, everything went very well. Reviewed on: 17th October 2025

Friendly, helpful, understanding

5
Please continue to keep branch open I much prefer to speak to someone face to face. Reviewed on: 17th October 2025

Friendly efficient and professional.

5
Very friendly and efficient service. Reviewed on: 17th October 2025

Helpful , flexible, friendly

5
Very helpful staff giving reliable information and guidance. Opening hours very restrictive, difficult to attend in person when working. Reviewed on: 17th October 2025

Competitive, customer focusing, Approachable.

5
SBS is very customer forward communication are always clear and informative. Interest rates are competitive. Reviewed on: 17th October 2025

Excellent

5
Staff one on one service - advice on savings offers - good interest rates. Reviewed on: 17th October 2025

Investor and market aware.

5
Friendly, efficient and thoroughly professional service each time I have visited the branch. I trust SBS implicitly with my savings. Reviewed on: 17th October 2025

Great service from Audrey

5
Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Society given their commitment to high quality customer service. Reviewed on: 3rd October 2025
Joseph's avatar
Joseph

Very efficient and helpful

5
Its personal service dealing with real people and not machines. Easier than going to a bank very convenient for me. Reviewed on: 3rd October 2025

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