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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2249 reviews)

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4.84

Based on 2,249 reviews, last reviewed 16th Jun 2025

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Local contact, invaluable

As always, nothing to beat face-to-face contact, and an office in the local area. Reviewed on: 12th February 2025

Efficient, helpful, professional

Very easy to deal with and you can trust them to do a good job of looking after my money. Reviewed on: 11th February 2025

In branch service review

Good interest rates. Not as straightforward as it could be to open account online. Reviewed on: 11th February 2025

Star rating service

Great, friendly, reliable service. Staff are a credit to business. Don't change. Reviewed on: 10th February 2025

Just the best

Very competitive interest savings rates. Friendliness, helpfulness and excellent service from the staff at the Galashiels branch. Reviewed on: 10th February 2025

Knowledgeable, efficient, friendly

Very much like that I can deal with someone face-to-face, in-branch, rather than online (which can be so problematic). Setting up the ISA was a pleasant experience, going through the issues with someone knowledgeable and helpful. Reviewed on: 10th February 2025

Very good

It's good that SBS has branches that customers can go into branch and discuss things at street level instead of doing it online. Reviewed on: 10th February 2025

Positive, helpful, informative

Clear and helpful advice and options.Clarifies what to consider and the requirement to get unbiased advice. I now know that will require to list all the alternatives. Overall helpful. Reviewed on: 10th February 2025

Excellent customer service

I have been dealing with the SBS for the last few months to close my mum's account and it set-up and transfer an ISA for my son and to set-up my own savings account. The staff have been fantastic, very clear and helpful. Really made a difference to how I was able to manage everything. Reviewed on: 10th February 2025

Clear fair value

Products clear and good values. Wish I could use login details of recently closed account to transfer money into the new account - fixed rate maturity - online savings. Reviewed on: 10th February 2025

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